**Position Overview** The Inventory Control/Quality Assurance (IC/QA) Rep III - Reporting & Analysis will process, report and analyze various inventory related functions for an assigned group of warehouses, including customer returns & credits, product receipt from vendors, inventory movements between locations and random weight allocations. Responsibilities also include the preparation of recurring reporting and analysis of inventory shrink (reduction) and quality assurance functions (audit). **Job Description** + Research, release/void and monitor pending credits, including Liaison with customer and sales departments + Gather information from operational groups, ICQA team + Log daily findings/daily executed credits to assist in the weekly warehouse scorecard Create and distribute the daily credit reports for assigned warehouses + Oversee all aspects of random weight allocation transactions and their impact on shrink + Research and identify errors, resolve via billings/payments to customers/vendors + Review and audit process for receiving product for all C&S facilities + Identify, research, and resolve vendor claims to ensure proper payment is made to the vendor, any inventory adjustments required are made, report issues weekly to the warehouses and management on vendor claims + Review adjustments and reconcile with vendor return documentation, provide documentation to vendors and to AP, send AP upload to AP to process deductions. Validate that return is accounted for correctly. + Research and resolve incomplete or erroneous information to prepare data for use in analysis + Prepare and distribute daily, weekly, monthly, and/or quarterly reports across numerous inventory-related areas on an accurate and timely basis including: Shrink including errors related to weight variances + Customer and vendor claims, including standard credit (automatic credit % based on internal measures) + Audit results for warehouse processes, including for customer shipment and product receipt + Investigate and resolve customer claims for short shipment and product quality, involving: + Identify claim requiring action in database system and contact customer to obtain details Gather documentation and evidence necessary to analyze situation and record in database, including determining whether credit should be granted based on information + Communicate decision to customer and manage closure and resolution as appropriate, different actions including providing guidance and training to junior representatives in reporting & applied analysis team and peers + Assist in review and validation of data and analysis Enable sufficient information and knowledge sharing to ensure continuity when absent + Travel Required:No **Environment** + Office : Office Temperature (65F to 75F) + Location: Keene, NH - Optical Ave. Office + Hybrid Schedule **Experience** + 2-5 years of applicable experience + Proficient with Excel and PC Skills **We offer** + Weekly Pay + Benefits available from day 1 (medical, dental, vision + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program \#LI-Hybrid **Qualifications** **Shift** 1st Shift (United States of America) **Company** C&S Wholesale Grocers, LLC **About Our Company** C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities. Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. Company: C&S Wholesale Grocers, LLC Job Area: Inventory Control Corp Job Family: Finance Job Type: Regular Job Code: JC0321 ReqID: R-259417