Summary See below for important information regarding this job. Responsibilities Performs functions of both a Resolution Specialist and Customer Account Specialist relative to the Ozone Depleting Substance (ODS) Reserve Program. Serves as focal point for inventory transactions relating to inventory discrepancies (gains, losses, receipts, issues). Ensures asset balances are updated to denote whether an item is issuable or is blocked/suspended due to quality problems, safety, material condition, ownership, etc. Processes customers’ orders in Enterprise Business Systems (EBS) by reviewing every order for ODS Reserve controlled items requiring manager review prior to release. Provides product information to customer and handles emergency requests by following up with storage and transportation. Requirements Conditions of Employment Qualifications To qualify for an Inventory Management Specialist, your resume must support: A. One year of specialized experience which equipped you with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position, and is directly related to this position. To be creditable, specialized experience must be at the GS-09 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Examples of creditable specialized experience include Resolves inventory discrepancies (gains, losses, receipts, issues). Ensures material receipts, transfers and issues post to appropriate records and make corrections in the Enterprise Business Systems (EBS). Processes customers' orders in EBS. Follows up on pricing issues with Finance, status of customer deliveries, returns and discrepancies and routed complaints to Product Specialist as necessary. B. Education Substitution: 3 years of progressively higher level graduate education leading to a Ph.D or equivalent doctorate degree. Such education must be from an accredited college or university and must demonstrate the knowledge, skills and abilities to do the work. C. Combination: A combination of creditable education and specialized experience as listed in A and B above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.