BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :17425

Employment Type :Full Time

Job Category :Customer Solutions

Work Location :Columbus, OH

BRIEF POSITION SUMMARY:

 

Under the supervision of the Solution Implementation Manager, the Inventory Management Specialist, (IMS) would be responsible for successfully implementing the various inventory management solutions offered by MSC promoting a best-in-class experience for all stakeholders. This includes driving solutions, installations, data collection, vending machine diagnostics, maintenance and training. This position is expected to focus on advanced solution selling and implementation tasks.

 

DUTIES and RESPONSIBILITIES:

 

Collaborates with all MSC Sales Teams tenable explosive sales growth through Solutions Maintains a thorough knowledge of all MSC solutions which include but not limited to: bar coded solutions such as CMI and VMI, Vending, Crib Software, etc. Follows all required Salesforce protocols for project and time management Drives proficiencies in the following areas: Solutions discovery including data collection Solutions recommendations Installations Break Fix (onsite service) Post Install Support Supply Chain Optimization Fiscal responsibility Cancellation support Adheres to service level agreements to consistently deliver best-in-class results Proficient knowledge with the tools, technology and related PPE is essential for success Provides feedback to management for continuous process improvement Represents MSC Solutions at branch meetings and foster partnerships with sales associates Supports designated team goals and objectives Follows all MSC policies and procedures documented in the associate handbook Participates in special projects and performs additional duties as required Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission

 

EDUCATION and EXPERIENCE:

 

Associates’ Degree or the equivalent relevant experience is required Minimum two (2) years supporting value-added customer solutions / inventory management programs is preferred Experience troubleshooting hardware and/or software preferred Knowledge of MSC-like product lines/services & MSC related experience is required Minimum of two (2) years of general sales experience is preferred

 

SKILLS:

 

Excellent verbal and written communication skills required Excellent interpersonal skills required Organizational & time management skills required Excellent Electro/Mechanical skills required Problem solving, and situational adaptability skills required Computer literacy & proficiency in word processing, spreadsheet & presentation software required

 

OTHER REQUIREMENTS:

 

A valid driver’s license & the ability to travel 75% including overnight is required Must possess basic knowledge and use of hand and power tools Able to perform physical activities such as lifting approximately 50 lbs. Ability to work in various types of industrial environments Must adhere to customer specific requirements such as wearing hardhats, safety glasses, steel toe shoes, etc.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health and financial well-being. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

 

Compensation at MSC varies based on several factors, including but not limited to location, candidate experience, skillset, and the role. The Company reserves the right to modify the range as market conditions change.

 

WE BELIEVE

We have a steadfast commitment to diversity and inclusion and believe we are at our best when each of our associates can be their authentic selves at work. In line with our values and commitment, we have established 7 resource groups to further our diversity, equity, and inclusion journey. Visit our page to learn more about our efforts. Diversity and Inclusion at MSC

 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.