You will play a vital role in delivering superior personalized advice-based services to our Members. The primary accountability is to consolidate external Member assets, increase share of wallet, and enhance Member satisfaction through the financial planning experience within Meridian’s Wealth Management Process. This role will increase Wealth alignment to Meridian For Good, and our Wealth Value Proposition – Peace of Mind, Relief & Optimism. Specifically, in the space of further incubating financial planning into our process on both the front end as well as the back end of the Member journey; as a direct result of a consistent and streamlined onboarding process.
We are looking for 3 individuals to join our team in the GTA to serve the following areas: GTA-East, GTA-West, and Downtown Toronto.
What you will do:Member & Financial Focus
Uncover Member & prospective Member full financial needs and anchor solutions or referrals to appropriate internal partners with a strategic approach to business development, growth, and collaboration. Generate new business opportunities from internal and external partners, community and regional business development activities. Leverage Meridian’s Internal CRM tool to activity source, track and update progress of leads and pipeline. Acknowledge and provide timely updates on identified opportunities and referrals. Leverage opportunities with existing members through in branch meetings, outbound prospecting activities, (including but not limited to telephone / email / advisor stream communication). Lead and facilitate the financial planning experience for members. Stay informed about Financial Planning and investment industry trends. Monitor and ensure personal and corporate goals are being met/exceeded on a consistent basis. Including the following: External Asset Accumulation and Consolidation Price Integrity in all member dealings Support with retention of assets for the first year of a members wealth relationship. Recommend investment solutions to meet member needs, including Meridian term products, and Aviso Wealth solutions Referrals to internal partners – Retail, Business Banking, Insurance, and other channels as appropriate Pipeline management, managing both referrals to and from the wealth division. Establish and implement a sales plan that focuses on retaining/attracting new members, developing internal referral sources, centers of influence (COI’s), Adhere to our Meridian Credit Union financial planning-based process. Meet with new and existing members through various channels (in-branch, phone, virtual, or remote).Risk Management & Compliance
Ensure all corporate policies, procedures and guidelines are adhered to including compliance with legislative and regulatory requirements to mitigate the risk of loss to the Credit Union and Members. Mitigate risk of loss by maintaining timely, effective controls and follow up. Ensure necessary due diligence is taken to support the accuracy of all Member transactions. Take necessary action on issues or concerns arising from daily trade reviews and audits. Monitor expenses, and productivity; and take necessary action as required to maintain efficiencies including the development, monitoring, and tracking of sales activities.Leadership & Partnership
Identify staff developmental opportunities and provide effective coaching and technical training. Provide coaching & mentoring to assist members of the team with skill development, and the ability to identify and make appropriate referrals to Wealth. On behalf of Wealth, actively participate and demonstrate leadership in the branch, market, and community – always with a Member-centric focus – doing what’s right for the Member. Identify (internal/external) training needs to ensure ongoing development and growth. Develop teamwork in wealth and branch operations, fostering a working environment that is fun, positive, and productive. Demonstrates an understanding of the corporate incentive programs; especially as they relate to wealth and our partners in retail. Provide support to various partners across Wealth & Retail, including Branch Managers.Living our Values
Acquire full knowledge of our Purpose, Vision and the supporting statements and then demonstrate Meridian Credit Union core values in all actions. Represent Meridian in the communities where they work and live. Foster professional growth and development within the team by taking an active leadership role. Promote Meridian as a good corporate citizen by leveraging the fully integrated financial services platform. Actively soliciting new business, reviewing marketing data to determine new market potential, and leveraging opportunities with existing members through in branch/telephone or other means of communication.
How you will succeed:
5+ years of professional wealth management sales, with demonstrated sales excellence Insurance and risk planning experience is an asset Previous experience or comfortability with variable incentive pay CFP, PFP, QAFP or RRC Requirement - minimum 3 years in good standing IIROC license – minimum 3 years in good standingCompetencies
Member Focus & Member Relationship Management - Personally demonstrating that our Members are our highest priority. Proactive Lense & Comprehensive Product knowledge - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service. Open Communication & Relationship Building - Engaging in honest and transparent dialogue to develop mutual understanding, trust and cultivate deeper relationships. Business Savvy - Continuously acquiring the knowledge needed to do one’s job to the fullest, using internal or external resources and applying the knowledge productively. Partner Orientation & Communication - Initiates opportunities for collaboration and maintains productive relationships to achieve shared goals. Integrity & Change Leadership - Doing the right thing by always acting with openness, honesty, and respect. Join us! This role is home-based, however regular travel within the designated market area will be required to meet with prospective Members & COI's. What's in it for you? We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success. We provide you with the tools and technology needed to delight your candidates and clients. You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues This isn't your typical "corporate" job. We work hard and we have fun. Our story: Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life. Experience the Difference! Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please note that due to the volume of applications, only those under consideration will be contacted for an interview. Thank you for your interest in Meridian Credit Union. Follow us on Twitter at @MeridianCareers Connect with us on LinkedIn#LI-JZ1
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