Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packagesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and well-beingPerformance BonusGlobal network of industry expertsExtensive training resources

Responsibilities

Monitoring and clearing the SCD message queue throughout the day to ensure all transactions are elevated to final status at end of dayMonitoring the team shared mailbox throughout the day and taking appropriate action on the emails receivedGenerating IOI ad hoc security requests and monitoring that the security master setup occurs within an acceptable time frame (generally 30 minutes)Investigating Transaction Hub (THUB) unknown queries and generating adhoc transactions to THUB as neededSupporting adhoc analysis to identify root cause of production problems and develop timely solutionsExecuting acceptance test for implementation of new security types and functionalities and system upgradeExecuting and validating test cases for end-to-end processesSupporting for period end close processesWorking in collaboration with the business users and Global Solutions Delivery (GSD) to create/update/maintain: Fund ReportsChart of Accounts ReportsAccounting posting rules ReportsPortfolio ReportsFree codes ReportsUser views ReportsSegments ReportsIdentifying opportunities to leverage system capabilities in order to meet business requirementsAny other duties or projects assigned from time to time within or beyond working hours if needed

Position Responsibilities:

Production issues troubleshooting

Portfolio set up maintenance

Daily Operations (SCD related)Xx

Month End / Quarter End / Year End  Governance (MIM/GA)

Security Master File (SMF) Controls - SOX

Lead Strategic Investment Accounting Initiatives

Partner with Digitalization and Automation Team

Qualifications:

Bachelor’s degree in Finance, Accounting, Industrial Engineering, or Information TechnologyOpen for fresh graduates or with a minimum of five (5) years of experienceHands-on SCD experience would be an assetExperience working directly with business clients in addition to application support teamsPrevious experience in investment operations in insurance or financial servicesAbility to work sell independently as well as with others as part of a teamAbility to grasp new concepts and information quicklyEager to build strong relationships with internal departments and external partnersExcellent organization and prioritization skills with the ability to manage competing prioritiesComfortable influencing without authorityStrong communication skills – both written and verbalStrong customer service orientationShould posses a desire to learn new skills, adapt and take on new challengesCandidate must be willing to report for a fixed night shift schedule and Hybrid setup

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid