We are looking for an IP Renewals Analyst to join our highly regarded Global Operations team at Clarivate, Noida. This is an amazing opportunity to work with a global team which is required for successful renewal of clients’ IP rights. The team consists of 15-20 colleagues and reports to the Senior Manager, Operations. We have a great skill set in the team and we would love to speak with you if you have a very strong work ethic, excellent attention to detail and the confidence to liaise with internal teams and Regional stakeholders

About You – experience, education, skills, and accomplishments  

Minimum of a bachelor’s degreeThe candidate should preferably have 0 -2 years of experience in operationsExcellent English written and verbal communication skillsGood interpretation and comprehension skillsEquipped at using MS Office tools such as Excel, Power Point and Word

It would be great if you also have -

Postgraduate or master’s degree0 -3 years of experience in operationsAdvance MS office tools knowledge – ExcelSelf-starter with ability to multitask and prioritize across projects to meet deadlinesAttention to detail, results orientated, enthusiastic, determined to achieve and shows commitmentInterpersonal skills and the ability to work independently and with a team

What will you be doing in this role? 

The role is to perform activities related to renewals of client’s portfolio of IP Rights based on Client's request within agreed turnaround times and adhering to quality standardsProcessing allocated work as per work instructions/team alignment / task priority/ client requirementsReviewing case status on respective renewal systemsInterpret the client request and act as per work instructionsConsider exception handlingForward the output generated for quality checkingAcknowledge completion of work to supervisor/clientsIdentification of process improvement opportunities and implementing required actionable by - identifying process gaps /wastes

About the Team   

The position is for IP Renewals Analyst in the Global renewals team. This team is responsible for renewing customer’s portfolios to ensure safety of their IP rights.

The team consists of Service operations IP analyst, Service operations IP SME, Service operations IP Lead , Service operations Senior IP lead, Service operations senior Manager.

Internal stakeholders – Other teams within the renewals business. External Stakeholders – Customers and Agents

Hours of Work  

45 working hours a week

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.