We are seeking a talented individual to join our MMB team at Mercer. This role will be based in Hong Kong. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to: 

Manage a portfolio, serving as the main point of contact for clients.Build and maintain strong relationships with clients, understanding their needs and provide exceptional customer service.Develop and execute account management strategies to maximize client retention and satisfaction.Identify and support cross-selling opportunities.Develop strong relationships with insurers and stay up to date with industry trends and market developments.Maintain accurate and up-to-date client records and sales activity reports.

What you need to have: 

University degree or diploma in a related discipline or other relevant qualifications.At least 4-5 years' experience in account and project management, ideally with IPMI experience.Strong numeric and analytical background. Commercially astute and strong business sense.A track record in client and vendor management.Self-motivated to seek out knowledge, test ideas and ways to contribute to the team.Ability to build relationships by communicating, influencing and negotiating effectively with team members.Project management skills, in planning ahead the different milestones to achieve and execute in a timely manner with strong commitment on quality.Computer literacy especially in Microsoft Office.Proficient in written and spoken English; good command of Cantonese and Mandarin will be of added merit.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.