IS Network Administrator Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa Apply Description As the IS Network Administrator, you’ll provide support to developing, implementing, and improving the networking and security infrastructure at ChildServe, assisting in security responses, and educating staff on safe computing practices. What You'll Do + Network Management: Configure, deploy, patch and otherwise maintain the devices and software that comprise the ChildServe network. This includes, but is not limited to, firewalls, switches, wireless access points, perimeter security, endpoint security, email filtering, web traffic monitoring, network security, and data protection. Run, terminate, label, and organize cabling and racking as needed to maintain clean and professional network rooms. Analyze, document, and suggest improvements to network design and configurations. + Network Documentation: Create, update, and organize network documentation, including but not limited to, IP logs, floorplans, network diagrams, credential vaults, and process and procedure guides. Ensure network devices are enrolled and configured with in our network monitoring system and respond to alerts and anomalies identified. Maintain backups of network device configuration. Develop and implement change management process. + Access Control and Troubleshooting: Maintain maximum uptime and connectivity. Troubleshoot downtime and work with vendors to resolve interruptions to service. Work with the Help Desk team to respond to connectivity issues experienced by staff. Troubleshoot, support, and manage the network access control systems and user VPN systems to ensure staff have access to network when and where they need it. Work with staff and vendors to ensure necessary hardware and software can communicate with and on the network and receive the correct VLAN and LAN access. What You'll Need + Bachelor's degree in Computer Science, Cybersecurity, Management of Information Systems, or similar field. Experience may be substituted for formal education. + Two years of network administration experience. + Cisco Networking certification (CCNA, CCENT, or other recognized security certifications) preferred. Certification may be required within one year of employment. + Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language. + Ability to work on-site in our Johnston, Iowa location. + Work visa sponsorship is not offered for this position. Why ChildServe?ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here: + Our work matters. We partner with families to help children with special healthcare needs live a great life. + We’re not your average non-profit. We serve more than 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind. + Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children. + Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe. + We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome. + We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible. ChildServe is an Equal Opportunity Employer.