If you picture yourself doing great things that make a difference in the lives of others, Turner is the place to be. Turner Construction is an industry leading commercial construction general contractor with a 120-year history spanning iconic projects around the globe, including 10 of the world's 100 tallest buildings. 

Turner’s rich Iowa history began with the construction of the iconic Hazen Water Tower in 1930 located at 48th and Hickman in Des Moines and continues today as Iowa’s leading General Contractor. Turner’s Des Moines office portfolio includes everything from healthcare, higher education, aviation, municipalities, commercial, sports, critical facilities, office building, and renovations. 

Turner is committed to sustaining a diverse, equitable, and inclusive environment where everyone feels connected, sees themselves represented at all levels of the company, and feels supported to reach their ultimate potential. Turner builds some of the most ambitious projects in the world. The technical expertise of our people makes us a recognized leader in many markets. Our projects are well known. Our people set us apart. We inspire greatness. Can you picture yourself at Turner? If so, apply and let’s do great things together!

Position Description: Primary support for end users on all technology or systems related issues at the local level. Plan, coordinate, and deploy information system technology at business unit and job site locations. Act as liaison between Information Services and the business for technology implementation.

Essential Duties & Responsibilities:

Independently troubleshoot and resolve end user issues in the areas of voice, data, applications, commercial software, workstation configuration and problem resolution.Resolve advanced technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems within business unit.Manage equipment vendors, supplying computers and services necessary for the operation of the business unit.Manage and advise on end user hardware and software requests and identify appropriate options based on software or system functional specifications.Provide complete recovery from disaster or failure of equipment identified during daily system backups of the local server and other mission critical business unit infrastructure.Develop and maintain up-to-date documentation of the local technology infrastructure.Enforce Turner's information services policies, procedures, and standards relating to infrastructure systems, components, applications and services.Manage and control the allocation of mobile device equipment.Initiate and implement projects following Turner IS methodology for Change Management including scope, schedule and budget.Document and resolve escalated end user issues; provide continuous updates on the status of resolution efforts.Provide information services briefings during management meetings.Train end users on Turner standard software tools.Manage inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.Perform other duties as necessary.

#LI-ND1