At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Overall accountable for the management and readiness of the division in terms of ISO Certification Compliance and actual audit. Manage critical activities of the team to ensure on time execution and delivery.

DUTIES AND RESPONSIBILITIES:

Spearhead all ISO related activities from Vendor Management to Team’s readiness, communications and others.

Vendor Management activities (Selection of audit vendor, Auditor requirement completion, Activity coordination and alignment, Actual audit arrangement and management)

Readiness Activities (Readiness and orientation of team's POC on roles and expectations, Checking of actual readiness of each team, ISO specific readiness of requirements - management view, Internal and External actual audit assistance)

Support team readiness (External to B2B CXM team orientation and readiness for ISO)

Comms (All comms needed for ISO, from start to finish)

Serve as the document controller for all required documentations as required by the certification. 

Project Management improvement initiatives that will be raised during ISO activities/audit.  

Project Management of critical tasks of the team

REQUIREMENTS:

Graduate of any 4-year course 

With experience handling ISO activities

 Preferably with Telco background

Knowledgeable in Telco and IT products

Knowledge in BPO and IT Operations setup

Project Management

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.