ISP Fiber HUT/HUB Technician Job Code: 2025\-900\-003 Division: Connect FT/PT Status: Regular Full Time Position Based In: Hiram Apply Before: 02/05/2025 **Job Summary:** The Fiber HUT/HUB Technician is responsible for the installation, maintenance, and troubleshooting of fiber\-optic HUT/HUB equipment and associated infrastructure\. This role ensures the optimal performance of the ISP’s network by managing, monitoring, and maintaining the HUT/HUB facilities that house critical networking hardware\. The technician works closely with the network engineering team to ensure reliable and high\-speed internet service delivery to customers\. **Key Responsibilities:** + HUT/HUB Equipment Management: Install, configure, and maintain HUT/HUB equipment, including optical transmitters, receivers, routers, switches, optical line terminals \(OLTs\), and other networking devices\. + Network Monitoring: Monitor network performance using network management systems and tools to ensure optimal performance and reliability\. Quickly identify and resolve any issues or anomalies\. + Fiber Optic Infrastructure Maintenance: Perform routine maintenance and testing of fiber\-optic cabling, connectors, and equipment to ensure the integrity and performance of the network\. + Troubleshooting: Diagnose and resolve hardware, software, and network\-related issues at the HUT/HUB\. Coordinate with other departments and vendors to address complex technical problems\. + Documentation: Maintain accurate records of all HUT/HUB equipment, network configurations, and maintenance activities\. Update network diagrams and documentation as needed\. + Quality Assurance: Conduct regular inspections and testing of HUT/HUB equipment and fiber\-optic infrastructure to ensure compliance with industry standards and ISP quality requirements\. + Security Management: Ensure HUT/HUB facilities and equipment are secure from unauthorized access and tampering\. Monitor and respond to security alarms and alerts\. + Emergency Response: Respond to network outages and emergencies, performing necessary repairs and restorations in a timely manner to minimize service disruptions\. + Collaboration: Work closely with network engineers, field technicians, and other ISP staff to coordinate upgrades, expansions, and network changes\. + Compliance: Ensure all HUT/HUB operations adhere to local, state, and federal regulations, as well as company policies and safety standards\. **Required Education, Knowledge, Skills and Abilities:** + Associate's degree in Telecommunications, Electrical Engineering, Information Technology, or a related field\. Equivalent work experience may be considered\. + Minimum of 2\-3 years of experience working with fiber\-optic networks, HUT/HUB equipment, and broadband infrastructure, preferably in an ISP or telecommunications environment\. + Proficiency in working with fiber\-optic splicing, testing, and troubleshooting\. + Strong understanding of networking protocols \(TCP/IP, MPLS, OSPF, BGP\) and network equipment \(routers, switches, OLTs\)\. + Experience with network monitoring tools and systems \(e\.g\., SNMP, NMS\)\. + Familiarity with electrical wiring, cabling, and grounding practices\. + Relevant certifications such as Certified Fiber Optic Technician \(CFOT\), Cisco Certified Network Associate \(CCNA\), or similar are preferred\. + Strong analytical and problem\-solving skills\. + Excellent communication and interpersonal skills\. + Ability to work independently and as part of a team\. + Detail\-oriented with strong organizational skills\. + Must have a valid Georgia Driver’s License\. + Must pass GreyStone Power’s pre\-employment physical, criminal background check, and reference check\. **Physical Demands \(if applicable\):** Ability to lift and carry up to 50 pounds\. Comfortable working in confined spaces, elevated platforms, and HUT/HUB environments\. Willingness to work flexible hours, including nights, weekends, and on\-call shifts as needed\.