IT Academic Technology Coordinator (aHEO) - Instructional Designer **POSITION DETAILS** The CUNY Graduate School of Public Health and Health Policy is seeking a full-time Instructional Designer to assist faculty, students, and staff in effectively utilizing instructional systems, software, and programs. This role is essential for improving the quality and accessibility of online and hybrid courses, as well as facilitating the successful transition of courses from Blackboard to Brightspace. Responsibilities include providing daily support for instructional technologies, designing and delivering training, and collaborating with stakeholders to promote best practices in online education. This position is eligible for a hybrid work schedule. **QUALIFICATIONS** Bachelor's Degree required. Preferred Qualifications: + Master’s degree in Instructional Design, Educational Technology, or a related field preferred. + Experience with Learning Management Systems (LMS) such as Blackboard, Brightspace, or Canvas. + Strong knowledge of online pedagogy, instructional design principles, and accessibility standards (e.g., WCAG). + Excellent written and verbal communication skills. + Ability to troubleshoot technical issues and provide solutions in a timely manner. **CUNY TITLE OVERVIEW** Provides support to students and faculty in the use of instructional systems, software, and programs. - Researches and prepares program materials, FAQs, and user guides - Provides telephone and/or email support for faculty and student users of instructional systems, software, and programs - Develops training materials and delivers orientation/training sessions - Maintains on-line information on web sites - Acts as liaison to related areas such as CUNY's Computer and Information Services area, to evaluate and escalate reported problems, and disseminate information notices - Assists faculty with use of instructional technology to support educational goals - Performs other duties as assigned. Job Title Name: IT Academic Technology Coordinator **CUNY TITLE** Assistant to HEO **FLSA** Non-exempt **COMPENSATION AND BENEFITS** Salary range: $68,004-$75,465 CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. **HOW TO APPLY** To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. **CLOSING DATE** 2/17/2025 **JOB SEARCH CATEGORY** CUNY Job Posting: Managerial/Professional **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 29709 Location CUNY School of Public Health