Compensation: $61,200 - $82,600 / year

The opportunity

Delaware North is hiring a Technology Applications Specialist to join our IT operations team in support of Gate City Casino in Nashua, New Hampshire. As a Technology Applications Specialist, As an IT Analyst, you will provide IT service to Gate City Casino and the Sheraton Hotel, application implementation, and problem resolution.

Pay

Minimum – Anticipated Maximum Base Salary: $61,200 – $82,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

. What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Assist the team in determining business and subsidiary standards. Assess application and operational needs working with the business relationship management team. Work with the project team to ensure all implementation elements are reviewed. Identify property interfaces and data requirements. Educate business owners and system users of features. Develop a training outline and training plan. Prepare process documents and materials for the support team. More about you A minimum of 2 years of relevant work, leadership experience, and experience in the implementation, installation, and maintenance of information technology systems. Strong analytical and troubleshooting skills, communication and organizational skills, customer focus skills, and exposure to Information Security. Working knowledge of enterprise systems such as point of sale, hospitality, and Microsoft Office 365 and Productivity Suite. Experience in documentation, training, and project management. Preferred – a Bachelors degree or equivalent in Information Management, Business Administration, Computer Science, or a related field. Shift details

Day shift
Evening shift
Holidays
Weekends
On call

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