Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

Essential Job Responsibilities/Expectations

1. Job responsibilities include those listed in competencies document

2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and

co-workers in accordance with our Service Excellence Standards and Core Values.

3. Serves as project leader in a coordinating role between clients and IT personnel for problem resolution,

project evaluation and system implementation.

4. Coordinates systems support, which includes design, system preference modifications, documentation,

training or sharing of system functions as appropriate.

5. Serves as the primary liaison between the IT department, vendors, and clients for multiple complex

systems/applications.

6. Provides senior level technical/application assistance to clients and IT staff as appropriate.

7. Participates in on-call rotation schedule, to include daily, after hours and weekends, providing 24x7 client

support as necessary.

8. Serves as a lead and participates in support for systems both daily and during implementations.

9. Works collaboratively with IT Educators to ensure system feature and function modifications are shared with

educators so training plans and documentation can be updated appropriately.

10. Serves as a mentor to IT Application Analyst.

Job Requirements

Qualifications/Training:

· Minimum of five years of computer system application modifications and support experience

· Minimum three years of PC-oriented experience to include basic word processing and spreadsheets.

· Report writing, data extraction and database knowledge

· Knowledge of clinical/healthcare applications and support

Licenses/Certifications/Registrations/Education:

· Minimum of a Bachelor’s degree in Healthcare/Computer Science/Business from an accredited school