The IT Applications Manager for Warehouse Management Systems will leverage people, processes and technologies to deliver high performing, WMS solutions for the logistics business. This person will serve as the primary point of contact for any WMS IT projects and enhancements as well as act as the escalation point for production issues. Success in this role requires a solid technical foundation as well as the ability to communicate and collaborate well with business stakeholders and other IT functions.
Responsibilities(% of time may vary depending on assignments/projects)
WMS Technology Platform
Oversee the operations of the WMS technology team and any 3rd party service providers. Ensure resources are fully leveraged and deliver high quality solutions.
Serve as the IT stakeholder for WMS related projects and partner with the PMO to ensure there is proper resource allocation and there is business alignment to scope.
Lead regular prioritization and backlog review meetings with the business stakeholders; ensure roadmaps and release schedules align to business priorities.
Continuously look for opportunities to improve existing functionality and leverage existing features to help the business be more efficient and effective; Research additional technologies that may be a competitive advantage for the business.
Ensure end-user, system documentation is updated and complete and work with the business leads to ensure there is continuity between business standard operating procedure and system documentation.
Oversee and maintain the budget for all WMS technologies including software licensing, software maintenance, hardware devices and 3rd party service providers.
Ensure adherence to GSF’s IT policies and procedure such as production change approval, software development lifecycle, and production outage escalation. (75%)
People Leadership
Manage the workload for direct reports. Ensure work items are being completed in a timely manner.Perform regular one-on-ones to ensure there is a frequent and open line of communication with each team member.Set tactical, strategic and career growth goals for each team member. Perform ad-hoc and annual performance reviews.Foster a productive and effective environment by practicing service-oriented leadership; provide clarity, clear roadblocks and provide resources. Collaborate with other IT leadership to ensure there is alignment on cross functional dependencies and IT-wide initiatives. (25%)Qualifications
Education/Certification
Four-year college preferred or commensurate work experience.
Experience
5+ years of direct management experience over technical resources.10+ years of experience in information technology.8+ years of hands-on experience supporting warehouse management systems in a technical and functional capacity (e.g. WMS, TMS, WLM, warehouse automation systems) – BlueYonder/JDA preferredWorking knowledge of supply chain concepts, previous experience working as a business analyst in the logistics business preferredExperience managing WMS peripherals (label printers, scan guns, voice consoles, etc.)
Expert
Business Requirements AnalysisResource ManagementWarehouse Management TechnologiesLeadership & People ManagementProblem solving and decision-making skills
Proficient
Logistics and Supply Chain ConceptsWMS peripherals (RF devices, label printers)Labor ManagementMobile Device Management (MDM)ServiceNowMicrosoft DevOpsAgile MethodologiesProject ManagementExcel/PowerPointPresentation skillsBasic
Web Services/SOAEnterprise ArchitectureAsset ManagementDatabase Technologies (SQL, Oracle)Transact SQL (Querying)Infrastructure Concepts
TRAVEL EXPECTATIONS
Regular travel requirements: 5%
At GSF, we believe that investing in our associates strengthens our culture and fuels our growth. We care about your well-being, and will support you with the following:
Paid time off subject to eligibility, including paid leave (in compliance with state and local regulations), vacation, sick, holiday, jury duty, and bereavement.Comprehensive benefits package to support our associates and their families, subject to elections and eligibility:Medical, Dental, Vision, 401(k), Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D), Retirement Plan.Associate Development via Education Reimbursement and/or Scholarships, virtual courses, or classroom development experiences.Flexible work schedules (subject to your location and role).
Please note that the compensation details listed in postings reflect the base pay only.
Additional compensation including bonuses and car allowances are subject to eligibility.
The expected range for this position is $105,000–$132,000/ year
Location, confirmed job-related skills, education, experience, and relevant training will be considered in setting the actual starting salary.
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