Job Description:

Job Title: IT Asset Management Specialist

Location: Springfield, Missouri

Department: Information Technology

Employment Type: Full-time

Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

Does overseeing and maximizing the potential of organizational assets interest you? Are you captivated by the challenge of managing hardware, software, equipment, and other valuable resources? Deliver precision and optimization as an IT Asset Management Specialist with our team in Springfield, Missouri!

As an integral member of our Information Technology department, this role requires strategic development and deployment of asset management approaches, rigorous documentation, regular auditing, and stringent adherence to relevant laws and regulations. This role is also a key part of our Help Desk team, assisting users with complex technical issues. Expect to delve into asset tracking, inventory management, procurement, risk mitigation, and regulatory compliance.

The IT Asset Management Specialist position offers:

Employee benefits package - health, dental, vision, retirement, life, & more**Paid time off - 29 days per year including vacation & holiday payMileage reimbursement - company paid for work functions requiring travelTop-notch training - initial, ongoing, comprehensive, and supportiveCareer mobility - advancement opportunities/promoting from withinWelcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

Perform daily and long-term operational and strategic management of hardware and softwareAssist end-users with technical issues, both in-person and over the phone.Plan, monitor and record hardware assets and/or software licensing for complianceDesign and enhance asset management processesEstablish and maintain documentation of procedures, processes, and reportsDevelop and implement procedures for tracking IT assets lifecycleAssist with license compliance audits and software licensing requestsEstablish and maintain hardware and software maintenance databasesDesign, execute and improve device imaging systems and processesEnsure inventory assets are prepared for deploymentInterface with server functions for deployment servicesMaintain firmware/patches on devices to be deployedEnsure active tracking of network hardware/software assetsManage electronic media lifecycle and secure data destructionOther duties as assigned

Requirements:

2 Years of experience in IT Technical SupportTechnical knowledge of network/PC operating systems and hardwareUnderstanding of organization's goals and objectivesStrong communication (written/verbal) and interpersonal skillsResearch abilities for evaluating technology solutionsAbility to present ideas in user-friendly languageSelf-motivated and detail-orientedAnalytical and problem-solving skillsAbility to prioritize tasks in a fast-paced environmentCustomer service orientedCollaborative team player

Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Brightli is a Smoke and Tobacco Free Workplace.