Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a member of the Patching and Vulnerability team, Sr. Developer (IT Build Specialist) will develop and support solutions required by Patching and Vulnerability teams to meet the overall goal of the business and program. This role is part of a large program that will enable team members to more efficiently execute their task and will also help reporting and data management teams. It is central for enabling meaningful customer experience and more efficient patching operations and will lead the organization in adopting increasingly advanced capabilities.

 

This role covers both Development and Support.Certified ServiceNow Admin credentials with experience in ITOM and Asset Management, Vulnerability Response knowledge is an assetServiceNow development experienceExperience developing and administering Vulnerability responseExperience with workflowsGeneral ServiceNow development (ACLs, data manipulation - table creation / modification)Knowledge of ServiceNow data structure and relationshipsExperience with ServiceNow reporting - nice to havePerformance Analytics skills - nice to haveAsset management module knowledge is a nice to haveContinuously enhance knowledge / expertise in own area and keep current with leading-edge technologies, emerging trends/developments and grow knowledge of the business, applications, infrastructure, analytical tools and techniquesCollaborate and interact directly with design, business and technology partners. Covers technical planning, systems analysis, design, development, unit and component systems testing and support / maintenancePerforms complex to difficult technical tasks independently and resolves highly complex and multifaceted development related problemsEnsure design leverages existing reusable components and traces back to business requirements,Ability to follow enterprise processes and structured approachAbility to break business requirements in detailed, technical requirementsAbility to work with minimal supervision and only high level guidanceExperience with JIRA and Confluence (Confluence development experience is nice to have)

 

Day-do-day work and deliverables

Development and optimization of ServiceNow workflowsUsing ServiceNow Flow designer and implementing scripts to implement new and / or modify workflows or customize existing solutions to address business needsCollaborate with ServiceNow platform, CMDB and Security Operations teams to resolve issues related to vulnerability remediation effortsCollaborate with Enterprise Security teams to align reports and workflowsSupporting / assisting patching and vulnerability remediation teams in their day to day work

 

Requirements

Undergraduate Degree or Technical Certificate (Graduate degree preferred)3+ years of experience in ServiceNow administration and (workflow) development (Vulnerability Response experience is an asset)API development and configuration experience (both specific to ServiceNow and in general)SQL experience is an asset (not related to a specific database)Familiarity with tools like JIRA and ConfluenceStrength in identifying root causes and implementing targeted and controlled remediation plansStrong verbal and written communication skills are essentialSelf-motivated team player with high energy and ability to work independently as well as within a teamHands-on experience with various SDLC including waterfall, specially agileExperience working within a large-scale Financial Enterprise environmentInformation Security essentials knowledge - nice to have

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet