The IT Business Analyst 2 is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Formulate and define systems scope and project objectives through research activitiesAnalyze business client needs and document requirements by utilizing business analysis procedures and conceptsAssess applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures or precedentsIdentify risk and consider business implications of the application of technology to the current business environmentFamiliar with the process automation and relevant products like UIPath or automation anywhere or blue prismWork as a team to accomplish objectives and define and make recommendations for enhancementsParticipate in validation and testing activities to identify system problems and perform other duties as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

3-5 years of relevant experienceExperience in re-engineering, data analysis and project management supportKnowledge of business systems and industry standards and banking domain experienceDemonstrated data analysis and intermediate/advanced Microsoft Office Suite skillsProven interpersonal skills to develop working relationshipsConsistently demonstrate clear and concise written and verbal communicationDemonstrated ability to work under pressure and approach work methodically with attention to detailProven self-motivation to take initiative and master new tasks quickly

Education:

Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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