● Understands and analyzes current business processes, identify gaps and pain points of the client

● Coordinates with business users and project managers for data gathering.

● Elicits and analyzes information from various sources. Documents requirements as a result of business and requirements analysis.

● Facilitates walkthrough with stakeholders to ensure that requirements are correctly captured and documented and obtains sign-off from a client on the specifications.

● Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.

● Ensures general understanding of high and low-level information between all project stakeholders.

● Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.

● Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.

● Documents high-level and detailed user requirements that may span multiple business domains.

● Documents current and to-be business processes and high-level product requirements specifications.

● Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.

● Creates walkthrough deck in preparation for the UAT proper.

● Documents user manuals and training decks for post-implementation support

● Other job-related activities that may be assigned from time to time.