Role Purpose

Reporting to the IT Architecture Manager, the Business Analyst will be required to document ‘As Is’ processes across a number of key business functions, including finance, procurement, HR, site operations, sales and product management and work with the relevant business stakeholders to define and document ‘To Be’ processes, functional and non-functional requirements, testing scenarios and acceptance criteria.

 

The Business Analyst also takes a lead in test activities and will work with stakeholders to develop and manage test strategy, plans as part of the delivery process.

Key accountabilities Create and maintain Business Process Maps for key business functions and processes Work with IT Architecture Lead and Project Teams to identify any changes Work with IT Architecture Lead and Project Teams to develop testing processes for new system functionality. Develop functional requirement for any system changes or enhancements. Develop test strategy, criteria and test plans Oversee functional and user acceptance testing as part of a delivery project. Relationships and key contacts As a member of Technology you will be working closely with the Change Delivery, Infrastructure, Support and Architecture teams as part of service design, transition and operations. You will work with business stakeholders You will maintain relationships with key suppliers that provide a range of services including sourcing/supply, support and maintenance, managed services and full outsourcing. Role specific requirements Produces work to consistently high standards Displays high level of professionalism and integrity. Flexible Approach to working conditions and working hours to meet business objectives. Team oriented, assists and supports operational teams and colleagues. IT Project and Program Experience. Experience of business analysis, requirements analysis, elicitation and documentation especially designing and implementing Enterprise Systems including ERP, CRM, DCIM, ITSM Software testing and test management experience (desirable) Competencies Championing Customer NeedsCommunicating EffectivelyPrioritizing and Organizing WorkDisplaying Technical ExpertiseDriving Continuous ImprovementCoordinating Project ActivitiesCritical ThinkingDeveloping PlansDisplaying Confidence and ComposureDisplaying CreativityDriving for ResultsEstablishing RelationshipsInteracting with People at Different LevelsLearning QuicklyLeveraging OpportunitiesMaking Convincing ArgumentsMaking a Strong ImpressionManaging Political SituationsManaging RiskNegotiating AgreementsPresenting and Public SpeakingRelationship ManagementShowing Caring and UnderstandingSupporting ChangeTesting and TroubleshootingThinking GloballyWorking with AmbiguityWorking with Financial InformationSkills Process ImprovementAnalytical methodsTask and Project PlanningTesting MethodologiesData Problem SolvingAcceptance TestingTest Case PreparationIncident and Problem TrackingEducation A bachelor’s or master’s degree in business, analytics, computer science or relevant field