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Essential Duties:

Analyzes complex business problems and processes and recommends efficiencies using automated solutions r process reengineering. Provides technical expertise to business units (Finance, Telecom, Infrastructure, etc.) in identifying, evaluatingand developing system(s) solutions that are cost effective and meet business unit(s) requirements. Performs business analysis utilizing current best practices as recommended by the International Institute of Business Analysis Knowledge Areas. (i.e. Business Analysis Planning & Monitoring; Elicitation Collaboration; Requirements Life Cycle Management; Strategy Analysis; Requirements Analysis and Design; Solution Evaluation & Recommendation) and agile methodology user stories, epics, and release management. Performs research based on accepted research techniques incorporating information from (but not limited to) industry accepted professional organizations, relevant vendors, and acceptable market research firms such as Gartner, etc. Prepare for and present presentations to stakeholders, project teams, and relevant review committees as required. Writes, retains, and maintains system requirements and design documentation. Creates detailed project documents, workflows, test scripts, and diagrams to provide clearly defined project deliverables. Creates and organizes new supporting documents. Creates user documentation to increase users understanding of the final product and/or process re-engineering. Edits content to ensure compliance with the organizations style guidelines and branding consistency. Communicates and documents updates for users.. Assist assigned Project Managers with project planning and execution as necessary. Create, review, and propose solution architectural diagrams. Research, document and present project related business unit processes\workflows utilizing the appropriate tools and processes. Lead, work as a team, member and collaborate on cross-functional teams. Partners with the IT Security team in the prevention, analysis, and mitigation of IT security-related items. Identifies and reports on compliance issues that require follow-up or investigation. Tracks and fully documents all changes for functional and business specifications. May be required to work with Developers (vendors), QA Testers, Project Managers and business unit representatives to articulate, develop, test, and validate functions for applications or network platforms\architectures. Work with business unit teams to develop high level cost estimates and possible ROI estimates. Manage multiple competing priorities through effective communication and coordination. Works with Procurement, Project Managers, Legal, Business Unit Representatives to navigate the procurement process when required following organizational procurement procedures.

Knowledge, Skills & Abilities:

Knowledge of concepts, theories, and best practices as set forth by a related professional organization such as the International Institute of Business Analysis (preferred) or Project Management Institute. Well-developed communication and collaboration skills. Professional documentation and presentation abilities within a technical and business organization. Skills in organization and proposal\business case creation and presentation. Ability to create reports and debrief C-Level executives and other organization members. Capability to build and maintain relationships within the organization. Utilization of the appropriate tools (at minimum) such as Office365 (Word, Excel, PowerPoint), Microsoft Visioand Microsoft Project. Aptitude to create use case scenarios and functional specifications.

Minimum Qualifications Education and Experience:

Bachelors degree in Computer Science, Information Systems, Business, and\or equivalent experience. 5-years experience in an organizational technology and business environment utilizing tools and best practices to resolve business issues and accomplish organizational goals.

Preferred Education & Experience:

Masters degree in Computer Science, Information Systems, Business, and\or equivalent degree area. 5-years experience in an organizational technology and business environment utilizing tools and best practices to resolve business issues and accomplish organizational goals. Equivalent professional experience may be considered in lieu of Masters degree.