As an IT Business Analyst, you will be a key player in the cooperation between Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts. Your holistic view as well as your knowledge of both business and IT are crucial in the gathering and translation of business requirements, conducting detailed analysis, and ensuring that solutions align with business goals. Post-implementation, you will provide ongoing support, guaranteeing the quality of our IT solutions.

The team

You will be part of the Transaction Services Delivery Tribe of ING Wholesale Bank, where you collaborate with multiple teams spread across domains in India, Philippines, Bulgaria and The Netherlands. We follow a Scrum Agile development process and strongly believe in the DevOps approach to deliver better software faster. We work with the latest technologies, tools, and frameworks, which means that you work in a dynamic environment in which you are continuously learning. If you have bright ideas, they will be valued and supported by both your peers and your management.

Roles and responsibilities

As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.

• Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals. • Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.

• Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase. • Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.

• Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.

• Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.

• Holder of a bachelor’s or post-graduate degree, with experience in agile methodologies.

• Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.

• A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme • 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. Please note, multiple interview steps involving various business stakeholders will be part of the selection process