Job Description

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

The purpose of the role is to design, specify, build, configure and test solutions for delivering the necessary capability to business that enables quality solutions and a client centric orientation These include pricing and risk management solutions along with their related IT processes

Are you someone who can do the following:​

Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomesInitiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are deliveredPreserve relationships despite airing conflicting views and seeks mutual gains when addressing conflictsAnticipate consequences and adapts problem solving based on continual feedbackAct speedily to resolve problems queries and complaintsAdapt communication styles to meet the needs of different audiencesFacilitate one-on-one or group workshops to elicit analyse communicate and validate requirements for changes to business processes and policies and where relevant IT systemsAnalyse dashboard statistics daily, weekly and monthly to improve productivityCollate data and submit reports as requiredFollow up to ensure flagged issues are resolved and closed-outUtilise data to improve efficiency and reduce errorsContinually identify opportunities to enhance reporting efficienciesDemonstrate urgency and initiative in handling and resolving queriesFollow correct escalation processes in handling client complaints

You will be an ideal candidate if you have the following:

Minimum Qualification:

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.

Preferred Qualification:

Honour’s degree in Business Administration, Information Systems, Computer Science, and/or advanced certification in Business Analysis; Qualification in Agile or Scrum frameworks

 

Technical Skills, Knowledge, and Experience:

Exposure to the FX world is NBProficiency in advanced business analysis tools.Intermediate data visualisation skills using tools.Ability to use Agile project management tools effectively.In-depth knowledge of business process reengineering techniques.Strong understanding of SDLC, Agile, and Waterfall methodologies.Familiarity with enterprise systems such as ERP or CRM solutions.Proven track record in requirements gathering and stakeholder management.Experience in engaging in medium-scale projects or enhancements, leading projects or enhancements is advantageous.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.