Chubb is the world’s largest publicly traded property and casualty insurer operating in 54 countries, Chubb is making significant investments to thrive in a digital age. Chubb launched its third Technology Hub in Thessaloniki in 2022 which is rapidly developing. Our new center of excellence in Greece is positioned to drive our ongoing business and to support our digital business transformation, as well as the company's operations in the European region which encompasses 27 countries.

The Opportunity
Chubb is looking for an IT Business/Process Analyst professional to join our EMEA team. This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company. As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world. 

Responsibilities: 

•Analyze and evaluate current business processes to identify areas of improvement and efficiency

•Develop and implement strategies to enhance business operations and increase organizational effectiveness

•Collaborate with stakeholders to gather requirements and gain a comprehensive understanding of business needs

•Managing and prioritizing Product Backlog

•Conduct research and perform data analysis to identify trends, patterns, and potential issues affecting business processes

•Design and implement business process models, workflows, and diagrams to visually represent current and future states

•Work closely with IT teams to develop and configure software applications, ensuring alignment with business requirements

•Facilitate cross-functional workshops and meetings to educate and engage teams in process improvement initiatives

•Perform cost-benefit analysis and recommend solutions to streamline operations, reduce costs, and increase productivity

•Monitor and report on the effectiveness of process improvement initiatives, including measuring key performance indicators (KPIs) and providing regular reports to management

•Assist in the development and implementation of training programs to ensure process compliance and continuous improvement.

•Stay up to date with industry best practices, emerging technologies, and market trends related to business process analysis.

Qualifications:
• 5+ years of experience as a Business Analyst in an IT environment. 

• Guru of project and software lifecycles, with an understanding of project lifecycle methodologies and tools 

• Agile working experience 

• Working knowledge/exposure for Waterfall Methodology 

• A keen eye for detail and a commitment to excellence 

• Ability to think in an unexpected way and come up with creative solutions 

• A lover of spreadsheets and passionate about tools like Jira, Confluence, Microsoft Visio, Excalidraw etc. 

• Strong communications skills with the ability to cooperate with both executives and technical staff in Greek and English 

• Be willing to help your teammates, share your knowledge with them, and learn from our outstanding mentors 

Our team makes a difference, every time. For this reason, we offer in return! 

We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors. 

Integrity. Client Focus. Respect. Excellence. Teamwork 

Our core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging. 

Diversity & Inclusion

 At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable performing to their full potential and are recognized for their contributions. 

Many voices, One Chubb!