IT Clinical Applications Analyst

Sheltering Arms and VCU Health have come together to create Sheltering Arms Institute, a non-profit, state-of-the-science destination inpatient rehabilitation hospital and network of outpatient centers. The Institute blends advanced technology, research, and evidence-based clinical care to create an innovative, transdisciplinary model of rehabilitative care. Ranked among the nation’s best rehabilitation hospitals and the top physical rehab provider in Virginia by U.S. News & World Report, our organizational values and approach to care facilitate superior patient outcomes and the realization of Sheltering Arms Institute’s vision to reinvent rehabilitation. To reach that goal, we need talented team members who will contribute to our culture and patient-centric model of care. Our culture statement acts as the blueprint for aligning our choices and actions with our mission and vision. Join us on our journey to reinvent rehabilitation for life beyond limits.

The IT Clinical Applications Analyst plans, designs, implements, maintains, and provides ongoing optimization and support for clinical application software. The Analyst works with our Electronic Medical Record (EMR) system, partners with operations and clinical leaders to translate business needs into clinical system functionality, and ensures that software build meets organizational goals and external mandates (e.g. HIPAA, meaningful use, etc.). The ideal candidate will apply proven communication, analytical and problem-solving skills to maximize the benefit of IT systems investments.

Responsibilities include:

·         Supports Cerner applications for designated client group.

·         Respond to end user requests for assistance with system optimization or issue resolution.

·         Consults with users to identify current operating procedures and to clarify program/application needs and objectives.

·         Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.

·         Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.

·         Performs builds, upgrades, and system enhancements as needed. Supports applications throughout all phases of implementation.

·         Delivers post-implementation support, troubleshooting, and maintenance.

·         May require other duties as assigned.

Successful candidates will possess:

·         Bachelor’s degree in Computer Science, Information Systems, Informatics or related field, and/or equivalent substantive experience

·         5+ years relevant professional experience

·         Cerner experience preferred

·         Strong analytical and creative problem-solving skills

·         Thorough attention to detail

·         Customer service orientation and strong interpersonal skills necessary in order to coordinate project tasks and work effectively with stakeholders

·         Strong verbal and written communication skills

·         Able to effectively prioritize and manage multiple tasks

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.