Chicago, IL, USA
4 days ago
IT - Consultant | Infra_ToolAdministration-ITSM | ServiceNow
Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners Develop POCs and present solution options to senior leadership to help solve complex business problems Establish high standards and act as the mentor to the development teams Drive release management and change management processes Implement process improvements by collaborating with the platform team Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities Lead a technically diverse team geographically dispersed in the US and in India Good Communication and presentation skills, Client handling. Service-now custom Application Design & lead the development. Hands-on design, development and deployment experience with the Service-now platform. Hands-on migrating data from different tools into ServiceNow. Good at creating required information for Reporting and Dashboards Knowledge of ITIL methodologies and processes. Ability to both configure and demonstrate solutions in the ServiceNow platform Communicates technical problems and solutions to both technical and non-technical audiences Build POC solutions in demo instances for proposed solutions in context of a services engagement Maintain expert knowledge of the ServiceNow platform Advice the solutioning to the client on different scenarios Process documentation Code reviews and make sure to follow clients best practices Handling stories & Tasks in JIRA

Required Skills:

5+ years of experience as ServiceNow Technical Lead and in that atleast 2+ years of experience on Custom Application as a Technical Lead. 5+ years; ServiceNow development experience in ITSM, ITOM, SAM, ITBM and/or equivalent ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification Deep functional and technical knowledge of the ServiceNow configuration and implementation Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects Knowledge of JavaScript or similar scripting language Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services Experience with full cycle implementation in ServiceNow primarily on HRSD Strong knowledge on the core ServiceNow platform, platform security, AppEngine and integrations Hands-on experience in configuration and development in business rules, workflows, UI actions, Hands-on experience on Scoped Application development, Service catalog development,Service Portal development, Inbound/outbound REST API calls for integrations Use of Import Sets for data loading from external file or database to the service-now.com Strong expertise in Agile development/SDLC methodologies, Test Automation Experience in release management and change management processes
Confirm your E-mail: Send Email