Job Seekers, Please send resumes to resumes@hireitpeople.com Detailed Job Description: Production support - Incidents & service requests resolution & problem solving Production support - Support to the integrations from AI to other HR & finance systems Any enhancements / process improvements on AI Consulting with clients on budgeting and planning best practices Working with end users to document the business requirements and create technical solutions based on functional requirements - with attention to detail Supporting budgets, forecasts, and reports within Adaptive Insights for Finance Analyzing financial models and reports (spreadsheet/non-spreadsheet based models) Responding to client support questions and requests via phone and email Interacting with product vendor (in this case Workday) for any support queries Be part of a dynamic team that offers global financial solutions, operational support and opportunity to lead change through the company. Educate and guide users on effective and efficient approaches to utilizing models, tools and data. Provide technical guidance (design, model, configuration, troubleshooting, etc.) for the Adaptive suite of products. Demonstrate high understanding of potential functional design issues by suggesting alternatives Support existing functionality and integrations with other systems. Effective communicate status to the management team, issue and risk management Establish connections to various systems and build end to end integrations that will extract, transform and load data into Adaptive Insights. Work with clients to ensure their data is formatted correctly, imports successfully and reconciles to source system

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Client interactions Interactions with offshore team Handling production support tickets

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No