IT Consultant

 

The position forms part of the Records Management Group Support Office team and reports to June He.

The position is responsible for providing operational support, project development and implementation, business intelligence and client solutions, plus advice and oversight on all aspects of the records management business as required. It includes contributing to software and systems development and delivery, quality, liability and risk management, and audit.

This position requires frequent international travel, often at short notice and for extended periods.

 

Key Focus Areas

 

• Project management

• Change management

• Training & guidance

• Compliance and oversight

• Corporate Social Responsibility

 

Key Tasks and Responsibilities

 

Primary Activities

• Active collaboration in the rollout of Crown projects, for both internal and external deployment.

• Create and implement client solutions.

• Project planning & management.

• Change management & process improvement.

• Close collaboration with Group Support colleagues and IT department in the development and maintenance of RM systems.

• Provide innovative approach to creating solutions and contribute new ideas to the team.

• Active involvement in systems & regulatory compliance education, & enforcement.

• Site & system audits and operational reviews.

 • Investigations and incident reviews.

• Staff training & re-training.

 

Team Contribution

• Pro-active support of Group Support Office team initiatives & solutions.

• Report progress observations & potential issues to management.

• Co-ordinate with other teams as needed and share technical skills or transfer knowledge.

• Provide orientation and training to end users for all modified and new systems.

 

Corporate Social Responsibility

• Support the company CSR commitment and goals.

Other

• Ad hoc duties as assigned by line Manager.

• Demonstrate and promote the company’s vision and values.

 

Aptitude, Knowledge and Qualifications

 

Aptitude

 

• Proven talent for independent and innovative thinking.

• Demonstrated ability to set priorities, work autonomously, manage your time and workload and dependably meet strict deadlines.

• Proven capability to respond quickly to challenging situations and the ability to think and react positively.

• Professional attitude and a willingness to contribute in a team environment.

 

Professional Knowledge and Skills

• Comprehensive administrative and organizational skills with meticulous attention to detail.

• Extensive industry knowledge of records management methodology, compliance requirements and systems.

 • Broad logistics experience and understanding of relevant workflow processes.

• Strong Communication skills.

• Cultural sensitivity and awareness.

Qualifications

• University Degree or Higher Diploma.

• Industry experience in Records Management, Logistics and Project Management. • Demonstrable experience that aligns with the job description.

Competencies

 

Crown Core

• Determined

• Caring

• There

• Open-minded

• Sharing

Job Specific

• Initiative

• Personal Organization

• Problem Solving/Analysis

• Quality

• Technical Skills