Job Seekers, Please send resumes to resumes@hireitpeople.com Must have skills: 5+ Years of experience in monitoring (Dynatrace Preferable) NOC experience Configuration of clients to monitoring tools Configuring and managing the monitoring dashboards Working on L0/L1 tickets using SOPs and runbooks. Very good communications Reporting to the client manager as a SPOC Application support Technology Infrastructure Administration, Monitoring Remedy Design and Remedy Administration. Nice to have skills: ITIL Top 3 responsibilities you would expect the Subcon to shoulder and execute: Good Client Facing and Communication Skills Inclination to interact with offshore team Ownership of the Project Technical Deliverables