Job Title: IT Coordinator

Part-time, but may extend close to full time hours (standard work week)

We are seeking an IT Coordinator  in Marshfield, MO. The
Information Technology generalist responsible for providing first-tier helpdesk support, managing ticket queues, creating purchase orders, maintaining and updating technical documentation, handling software renewals, and overseeing other recurring IT processes. This role is crucial in ensuring the smooth operation of our IT services and supporting our internal teams.
 

Provide initial technical support to end-users via phone, email, or in-person Troubleshoot and resolve basic hardware, software and network issues. Escalate complex issues as needed.  Monitor and manage the IT helpdesk ticketing system. Prioritize and assign tickets to appropriate team members. Ensure Timely resolution of all tickets and maintain accurate records.  Prepare and process purchase orders for IT equipment, software and services. Coordinate with vendors to ensure timely delivery and accurate invoicing. Track and manage inventory of IT assets, including software renewals.  Develop and maintain comprehensive technical documentation, including user guides, FAQs, and troubleshooting manuals for IT staff and end-users. Ensure all documentation is up to date.  Assist with routine IT audits and compliance tasks. Support the implementation and maintenance of IT policies and procedures.  Participate in IT projects and initiatives as required.  Other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Degree, or pursuit of a degree in the area of Information Technology, Computer Science or a related field. Excellent problem-solving and communication skills. Proven experience in an IT support or coordinator role. Strong understanding of IT software and hardware. Ability to manage multiple tasks and prioritize effectively.

What do you bring?

Positive, can-do attitude Eager to learn

Why should you choose Manpower?

Free training to upgrade your skills, including a free college tuition program Medical, dental, vision, 401k Weekly pay with direct deposit 24/7 Manpower customer care support Dedicated Career Partner to help you achieve your career goals Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch!!

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.