Manage the site IT operation. Plan & organize, control & evaluate site IT and data needs.
Manage direct report IT staff by recruiting, training, coaching, communicating job expectation and appraising performance.
Design, develop, implement and coordinate system policies and procedures and make sure those are part of the site overall policies.
Ensure security of data network access and backup system.
Act in alignment with user need and system functionality to contribute to organization success.
Identify problem areas and implement strategic solutions in time.
Audit system and assess audit outcomes. Preserve assets information security and control structures.
General Information Technology work involves managing or performing work across multiple areas of an organizations
overall IT Platform/Infrastructure including analysis, development, and administration of: • IT Systems Software, Hardware, and Databases, Data & Voice Networks, Data Processing Operations, End User Technology & Software Support.
Conducts cost/benefit analyses for proposed IT projects as input to the organizations IT roadmap.
Overseeing all IT operations including staff and infra-structure.
Developing, implementing, and evaluating IT projects in line with organizational objectives. Be responsible for all local IT activities within your country.
Take charge as the primary IT contact within area of responsibility supporting all IT demands + engaging with the appropriate supply teams.
Ensure that all IT infrastructure is supported and managed appropriately to deliver a highly resilience working platform.
Manage and review all local supplier contracts and negotiations.
Take responsibility for all IT security, data protection and ensure compliance to the global standards.
Your Skills and ExperiencesBachelor's Degree in Information Technology, Computer Science or any related field
IT Operations in BPO/Shared Service Industry is required
Must have at least 5 years of Leadership experience and 2-5 years of Project Management experience
Solid experience in server and network infrastructure
Knowledgeable in programming and software architecture
AGILE, KANBAN, SCRUM, SCRUMBAN project management in practice
Very strong communication and management skills.
Good Reasons to Join We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.