$60000 - $80000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION  We are looking for an energetic and bright IT Engineer II to join our Denver team.   Core Requirements and Responsibilities:   Essential job functions included but are not limited to the following:    Primarily responsible for installation, configuration, repair, replacement of workstation, other hardware components and software applications  Works closely with users to ensure smooth, uninterrupted operation of workstations and all related peripherals  Security operations including remediations, virus prevention, user and email risk analysis, vulnerability management and Identity and Access Management  Supports local network infrastructure, desk side LAN, Wi-Fi, and hardware changes  Supports Executive level issues including PC and Mac (hybrid, remote support)  Responsible for Enterprise Core Services (Active Directory, DNS, DHCP, NPS, Imaging, Software Deployment, GPO Management, O365 Management)  Server Management including patch oversight, OS upgrades, new builds, DC deployment and decommissioning  Implement and support compliance controls and auditing (IAM, Zero Trust, Domain and endpoint hardening)  Mobile Device Management and Mobile App Management   Performs formal system design bases on IS management methodologies  Applies Quality Control and Quality Assurance principles  Ability to communicate complex technical concepts to individuals varying various technical ability  Writes and maintains complete and concise technical project documentation  Presents training presentations on multiple technical levels  Familiar with ITIL best practices in time management and project management      Knowledge, Skills and Abilities:    Understanding of general business issues including external factors that impact business and industry  Familiar with endpoint management solutions such as Tanium, Intune, JAMF  VDI, AWS and datacenter virtualization and support experience recommended  Familiar with MFA solutions and best practices for BYOD (MS Entra, Ping)  Experience with Anti-Virus and security response applications such as Symantec, CrowdStrike  Ability to provide excellent and timely customer service      Qualifications:     Minimum of 3 years’ experience maintaining and troubleshooting PC and MAC operating systems required (Windows Desktop OS, MacOS, iOS)  3-5 years’ experience with strong user endpoint troubleshooting and resolution  Minimum of 3 years’ experience troubleshooting network and Wi-Fi issues end to end  Minimum of 3 years’ experience with Enterprise Core Services (AD, DNS, DHCP, NPS, Imaging, Software Deployment, GPO Management, PS Scripting a plus)  2 years’ experience with Server OS, VCenter and physical server room infrastructure support      Additional Requirements and Details:     Travel required up to 10% of the time.  Located and working from an office location.  Occasional lifting and/or moving up to 10 pounds.   Frequent repetitive hand and arm movements required to operate a computer.   Specific vision abilities required by this job include close vision (working on a computer, etc.).  Frequent sitting and/or standing.