IT ERP (Epicor) Business Analyst - Harrison, OH (Job ID: 1135-217) Position Summary and Purpose: Responsible for the design, development, testing, and ongoing maintenance of enterprise resource planning (ERP) processes and tools in support of business operations. Duties and Responsibilities: ● Analyze financials and operations business processes and workflows to identify inefficiencies and recommend improvements leveraging new technologies and approaches ● Design, develop and test new and upgraded applications ● Validate and champion ERP software updates ● Create documentation and train users on applications and enhancements ● Troubleshoot and resolve technical issues related to Epicor applications and integrations ● Maintain and apply knowledge of current programming languages, language enhancements and system tools ● Support local and remote end users Education and Experience: ● Bachelor's degree or equivalent in information technologies, engineering, business or a related field ● 3+ years providing administration, software development, operations analysis and end user support ● Strong analytical and problem-solving abilities Knowledge, Skills, Abilities, Characteristics, etc. REQUIRED: ● Strong understanding of Epicor 10.2 or higher, including manufacturing, production, inventory, and financial modules. ● Experience developing Epicor Kinetic BAQs, BPMs, SQL, SSRS, Dashboards, Integrations, etc. ● An understanding database structures and design ● Proven critical thinking and problem-solving skills ● A track record of strong end user support ● Strong attention to detail VALUED BUT NOT REQUIRED: ● Support of Kinetic in a Cloud-hosted environment ● Programming experience may include C#, .NET, or REST API ● Lean practices and skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands: employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. This role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment. You must be a U.S. Citizen, U.S. National, or recent lawful permanent resident to apply. EOE including Disabilities/Vets Career Benefits ✓ Paid Vacations ✓ Paid Holiday and Personal Days ✓ Profit Sharing ✓ Medical Insurance (including HSA) ✓ Dental Insurance ✓ Vision Insurance ✓ Accident Insurance ✓ Life Insurance: AD&D ✓ Disability Insurance ✓ Generous 401K Employer Match ✓ Flexible Spending Account ✓ Tuition Reimbursement ✓ Employee Assistance Program ✓ Parental Leave