Iran
10 days ago
IT Expert

Responsibilities:
- Responding to users' requests and issues through various means such as phone, email and physical presence on site
- Diagnosing and fixing software and hardware problems at the user level
- Installing and Updating software and operating systems
- providing guidance and training to users for better use of software and equipment
- documenting problems and solutions presented
- following up on user requests until the final solution and satisfaction They
- Availability and timely response (24 hours and 7 days a week to the phone) and presence in the company in case of problems or special IT issues

Qualifications:
- Graduate of the field Education in computer and information technology
- Work experience in the field of information technology support
- Familiarity with different operating systems and office software
- Strong communication skills
- Ability to work under pressure and solve problems Quick problems

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