Welcome page Returning Candidate? Log back in! IT Field Specialist Job Locations US-AL-Mobile ID 2024-6618 Category Information Technology Position Type Experienced Professional Division : Name Central Employment Status Full-time Regular Overview

Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users across multiple offices and remote locations. Collaborate with industry experts and committed teams to solve complex technical challenges and ensuring seamless operations. 

 

Apply now and transform your career with us. 

What you will be doing Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, including occasional troubleshooting of network components such as routers, firewalls, switches, servers, access control systems, wireless access points, UPSs, printers, multifunctional devices, and phone systems. Interfaces with regional IT management on projects, remote jobsite setups and teardowns, and resolves outstanding issues. Responds to ITSM-based tickets, performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommends and implements corrective solutions. Installs, configures, tests, maintains, and troubleshoots user workstations, mobile devices (phones, tablets, etc.), and related hardware/software to meet required service levels. Collaborates with system engineers to ensure efficient operations of the company’s desktop computing environment. Maintains an inventory of technology equipment. Coordinates and liaises with LECs, ISPs, and cabling contractors. Assists in developing technical and procedural documentation as needed. Acts as a business liaison to communicate business needs to IT management.  What we are looking for Bachelor's Degree in Computer Science or a related field preferred. Related experience preferred. Microsoft Certified Systems Engineer (MCSE), A+ Certification, Network+ Certification preferred. Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles. Problem solving and critical thinking skills Why work for us

Some of the benefits you may be eligible for as an employee are:

Comprehensive compensation package and paid time off programIndustry leading 401(k)/RRSPMedical/Extended Health Care, Dental, Vison and/or Provincial MedicalWellness benefits & Employee Assistance ProgramTuition Reimbursement Program

We are an EEO/AA/ADA/Veterans employer.

Salary Min USD $63,000.00/Yr. Salary Max USD $72,000.00/Yr. Options Apply for this jobApplyShareEmail this job to a referralRefer <p style="margin: 0px;"><span style="font-size: 12pt;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed Application FAQs

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