Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.

The Job Details:
The IT Field Technician will be responsible for providing on-site support for various IT projects, including wiring, wireless, camera, and infrastructure projects across the United States. The technician will work on-site to install, maintain, and troubleshoot various IT systems, servers, and network equipment. This position requires 95% travel to different warehouse locations within the U.S. by vehicle or air travel and will involve working with vendors, other IT staff, and contractors to ensure all systems are fully operational and meet company standards.

The Job Specifics:

Provide on-site support for warehouse infrastructure projects. Ensure all equipment is properly configured and maintained to meet company standards. Provide training and support to end users on the use of newly implemented systems and software. Work with vendors to resolve hardware and software issues. Keep accurate and detailed records of all work performed. Provide regular updates to the IT Management on project progress. Adhere to company policies and procedures.

Experience:

Working with wireless networks and Camera systems in a large warehouse environment. Experience with installing, configuring, and maintaining equipment at different heights. Familiarity with safety regulations and best practices when working at heights and using lifts. Ability to work safely and efficiently in a cold warehouse climate. Experience troubleshooting and resolving hardware issues.

What We Are Looking For:

Qualifications:

2+ years of experience in IT support, with a focus on Wiring, Wireless, Camera system installation projects. Experience with wiring and fiber splicing is a plus. Strong verbal and written communication skills. Ability to work independently and as part of a team. Ability to travel 95% of the time within the U.S. A+ or Network+ certification is a plus. Occasional evening and weekend work may be required.

Physical Demands:

Ability to lift and move equipment up to 50 lbs. Ability to work in a cold warehouse environment. Ability to work in confined spaces.

Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

Good arithmetic, reading, and typing skills. Sit and/or stand for extended periods of time. Be able to see, speak and hear. Ability to work overtime as needed. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities'. Understand and follow verbal instruction, written instruction and company policies. A starter that can work independently and coordinate with others. Always follow safety procedures. Ability to manage stress and productivity guidelines.

The Standard Details:

Always maintain a professional manner in appearance and communications. Participate in staff and/or customer meetings if required. Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.  Identify and record any issues relating to product, processes and/or quality. Initiate, recommend, or provide solutions through appropriate channels. Verify the implementation of solutions. Follow posted security procedures at all times while in the building. Participate in Safety and Educational Training.

What’s In It for You:

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.

Things We Need to Mention:

The above job description may not include all tasks necessary to complete the job. Job functions may vary based on area of operation.  The job description is a listing of the most common tasks the associate will be required to perform in that job area. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.