Install, configure, and administer enterprise production servers, file servers, email systems, and application servers. Ensure smooth operation of computer systems for employee use, addressing issues directly or via subordinate teams. Troubleshoot hardware and software applications, monitor performance, and resolve any system issues. Recommend and implement improvements or program changes as necessary. Install and update operating systems, hardware upgrades, and software versions/releases. Coordinate the integration of new systems and applications into existing networks and infrastructure. Provide direct support and training to users to optimize system utilization. Develop maintenance schedules and maintain records for computer equipment and applications. Manage backups and restoration of critical system data. Authorize and document system access for users while maintaining necessary records.

Deliver infrastructure services in areas such as storage networking, load balancing, operating systems, network security, directory services, server virtualization, and system/network monitoring (e.g., SNMP).