IT Infrastructure Manager
Tiffany & Co.
**Position Overview**
Tiffany & Co. Japan Inc. are seeking a Infrastructure Manager to join our team and play a critical role in overseeing and optimizing the IT infrastructure to support the operations. You will be responsible for managing a team of IT professionals, implementing and maintaining infrastructure solutions both in Office and Stores, ensuring security and compliance, and aligning our IT strategy with the parent company's objectives.
**Key Accountabilities**
Team Leadership
+ Lead, mentor, and manage a team of IT professionals responsible for infrastructure operations.
+ Foster a collaborative and high-performance work environment.
Strategic Planning:
+ Develop and execute IT infrastructure strategies that align with the goals and objectives of HQ & LVMH Group.
Solution provider
+ Develop and provide infrastructure solution for proposal/projects/support both in Office and Stores.
Infrastructure Optimization:
+ Spearhead projects to enhance network performance, server optimization, and cloud solutions.
+ Manage/involved/assign appropriate team for infra/Apps projects
+ Ensure high availability, reliability, and scalability of IT systems.
Security and Compliance:
+ Implement and maintain robust security measures to protect sensitive data and systems.
+ Ensure compliance with industry standards and regulations.
Vendor Management:
+ Collaborate with vendors for hardware and software procurement, negotiate contracts, and manage vendor relationships.
Budget Management:
+ Manage the budget for IT infrastructure and allocate resources effectively to meet the company's objectives.
**Required Qualifications/Primary Job Requirements:**
+ Extensive experience working in a team-oriented, collaborative environment.
+ Bachelor's degree in a relevant field. Advanced degrees or certifications in IT management are a plus.
+ Proven experience in IT infrastructure management, successfully delivering complex projects within scope, budget, and schedule.
+ Experience in Retail Outlets Infrastructure & Network implementations will be preferred.
+ Experience in AS/400 platform, ServiceNow, SalesForce CRM, IBM Sterling Commerce and POS solutions like NCR and Cegid will be an added advantage.
+ Expertise in projects management and successful execution of infrastructure enhancement projects
+ Strong leadership and team management skills.
+ Excellent understanding of security, compliance, and risk management.
+ Proficiency in budget management and resource allocation.
+ Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders and interpersonal skills to facilitate collaboration and build strong relationships.
+ Business level of English, native Japanese.
+ Problem-solving attitude and strategic thinking to address project challenges effectively.
+ Strong vendor management and negotiation skills.
+ Excellent interpersonal skills and customer service skills.
+ Ability to present ideas in business-friendly and user-friendly language.
+ Highly self-motivated and directed.
+ Ability to effectively prioritize and execute tasks in a high-pressure environment.
**Job Identification** : 60909
**Job Category:** : Tech
**Assignment Category** : Regular Full-time
**Remote Positions** : Flexible
**Professional Experience** : Minimum 5 Years
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