An integral component of U.S. humanitarian policy is the U.S. Refugee Admissions Program (USRAP), which is primarily implemented via PRMs refugee case processing system called START. PRM also engages with other USRAP partners systems, as needed, to support refugee processing and resettlement. Individuals outside the United States seeking admission as a refugee under Section 207 of the Immigration and Nationality Act (INA) are processed through the USRAP, which is managed by the Department of State in cooperation with the Department of Homeland Security (DHS) and the Department of Health and Human Services (HHS). Those admitted as refugees are eligible for USG-funded resettlement assistance.
The USRAP reflects the United States highest values and aspirations to compassion, generosity, and leadership. Since 1975, the United States has welcomed over 3 million refugees from all over the world. Refugees have built new lives, homes, and communities in towns and cities across all 50 states. On an annual basis, the President, in consultation with Congress, determines an annual limit for admitting the total number of refugees into the United States.
The USRAP is a multi-stage process requiring a refugee applicant to undergo case referral/initiation, prescreening interview, DHS U.S. Citizenship and Immigration Services (USCIS) interview and adjudication, security checks, and medical examination. For refugee applicants approved for admission to the United States, next steps include domestic resettlement partner placement, cultural orientation, and travel to the United States.
• Supports the PM and DPM in executing the Refugee Processing Center (RPC) project.
• Maintains a strategic enterprise partner relationship with the RPC leadership.
• Apprises the RPC leadership of all significant IT operations and application development issues
in a timely manner.
• Oversee and manage the IT Infrastructure team ensuring optimal performance and delivery.
This includes training, mentoring, and leading the team, managing workloads and allocating
resources effectively.
• Ensure the stability, integrity, and efficient operation of the information systems and design
infrastructure architecture that support core organizational functions.
• Manage and maintain both on-premises and cloud-based IT infrastructure, including servers,
storage, network, and related technology tools.
• Work to support operational excellence and institute an IT systems management framework
across a multi-disciplinary team.
• Provide guidance to technical staff and be responsible for the development of project plans,
schedules, and spend plans for technical related activities.
• Work with technical staff to develop operational efficiencies through automation, continuous
improvement, and keeping pace with current technology trends.
• Develop and implement IT policies and procedures, including those for architecture, security,
disaster recovery, standards, purchasing, and service provision.
• Collaborate with the information security team to ensure that infrastructure security controls
are implemented and effective.
• Coordinate and manage infrastructure related projects, ensuring effective communication,
stakeholder management, and successful project delivery.
• Drive effective teamwork, communication, collaboration, and commitment across multiple
disparate groups with competing priorities.
• Attends customer meetings and serves as primary client liaison for technical based solutions.
• Interacts with vendors, other agencies, and other client staff on behalf of the client.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
Must be located in the Washington, DC Metro AreaSecret clearance required