Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).

We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To  learn more about Topcon career opportunities go to  www.topconcareers.com.

Responsibilities

· Setup, configure, and deploy laptop and desktop computers to employees.

· Support and maintain all laptop and desktop hardware and software platforms.

· Troubleshoot connectivity issues across a variety of technologies (LAN/VPN/Broadband/Wireless).

· Support client security standards (anti-virus/anti-spam/firewall/patching/network access).

· Initiate, track, and resolve service requests.

· Create and maintain user account information (including access rights and group memberships).

· Maintain passwords, data integrity, system access, and security for desktop technologies.

· Usage and management of network monitoring systems.

· Usage of network management and troubleshooting tools such as SSH, Telnet, Ping, Traceroute, etc.

Qualifications

· Basic understanding of supporting Windows 11 and 10.

· Knowledge of basic Active Directory administration and Microsoft Entra ID and Intune management.

· Basic DNS and DHCP knowledge and troubleshooting capabilities.

· Analytical and troubleshooting abilities.

· Excellent oral and written communication, customer service, and interpersonal skills.

· Ability to work as part of a team and effectively prioritize workload.

· Basic understanding of network, IP addressing, and subnetting.