Covia is a leading supplier of minerals and material solutions to the industrial and energy markets. Covia’s rich legacy includes many achievements across industries and capital success through partnership. Our ability to deliver the right product, to the right place, at the right time, is unmatched. Just as strong is our commitment to building partnerships that help our customers succeed.

Quality and innovation are at the foundation of Covia; but our real strength is our people. Covia employs a diverse and highly skilled team of professionals to convert natural minerals into engineered solutions for our customers. Every member of our team has a valuable opportunity to help shape our future and make a positive impact on the world around us through our commitment to the locations where we live and work.

COVIA IS COMMITTED TO EMBRACING AND PROMOTING DIVERSITY AND INCLUSION (D&I) WHERE WE WORK, WITH WHOM WE DO BUSINESS, AND WHERE WE LIVE.  We strive to create an inclusive culture where diversity is valued and respected and where all feel included and engaged. We are intentional in our efforts to bring Team Members together and create opportunities to contribute their unique skills, experiences, and perspectives in the pursuit of Covia’s business growth objectives.  Enabling all Team Members to perform at their best while being themselves is fundamental to the Clearly Covia Values and Culture.

Covia is looking for a dynamic Service Desk Specialist Intern who will have a positive impact on the Information Technology team at its Independence, OH location.  As a Service Desk Specialist Intern, you will have the opportunity to learn and practice in technical software, hardware, telecommunication, and network problem resolution. Additionally, you will be an integral part of our Hardware refresh project through computer builds and deployment.

 

The successful incumbent will have the following Key Accountabilities:

Provide technical assistance and support for incoming queries and issues related to desktop configurations, applications and peripherals. Walk customers through problem-solving process. Install, modify, and repair computer hardware and software. Ensure proper recording, documentation, escalation and/or resolution of all work. Proactively coordinates asset life cycle maintenance by procuring, deploying, maintaining and retiring personal computer hardware, software and peripherals. May serve as secondary IT security administrator responsible for granting proper access privileges.

 

The successful incumbent will have the following Minimum Qualifications:

Interested in developing a career in IT Strong active- listening skills with ability to work in a team-oriented/collaborative environment. Excellent organizational, written, oral, and interpersonal communication skills Ability to maintain confidentiality with sensitive internal and external information.

 

Internship Location:

Independence, Ohio

 

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success.  Our compelling culture supports inclusion, individuality and respect within the workplace.  We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.

 

An Equal Opportunity Employer

 

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