Job Summary

The primary function of this position is to provide

- 1st line end user IT support - in person and remotely

If you have passion, are creative, empowered, and willing to develop expertise, this is an opportunity to join an exciting company in a dynamic industry.

Scope & Key Responsibilities

PTI is a part of IFF and geographically it is part of Europe. In this role you will be our feet on the ground and will physically be at our office in Mytischi. The profile allows for partially remote office once the position is established enough. You will be functionally reporting into the IT Sys Admin Superviser.

Receive users’ requests and work on them in request management systemOn requests – setup up PCs and software, isolate incidents and resolve problemsSupport IT procurement process in 1C system – PCs, peripherals, consumables etc.Execute requests for Access Control System and Video Surveillance system

Key Competencies

Please select / add required

Advanced administration of Windows 10 OSBasic administration of Windows Server 2012-19 OSHigh-level PC hardware diagnosticsBasic knowledge of TCP/IP stack (including DHCP and DNS) and VPNSetting up mobile devices (Android and iOS)Peripherals’ support (multi-functional devices, printers etc.)Application support for MS Office suiteExperience in 1C client support is a plusEffective communication with usersCustomer focus – we are customer obsessed in everything we doTeam player – understand team priorities but also manage one’s own agendaOrganizational sensitivity - able to communicate at different levels in the organizationAbility to work independently and with short deadlinesInterpersonal Savvy

Requirements

Minimum _2_ years of similar experience, preferably in multinational companiesProfessional certifications are a plusEnglish – ability to read and understand technical IT documentation

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more