Job Title IT Manager IV Agency Texas A&M International University Department Office Of Information Technology Proposed Minimum Salary $7,047.75 monthly Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Information Technology (IT) Manager IV, under direction, routinely manages large and complex IT project operations. Performs limited specialized, technical duties. Essential Duties and Responsibilities + Leads, motivates, develops, and coaches multi-disciplined and more senior technical staff. Models ethical, regulatory, and performance standards. Models and promotes the open sharing of information, dedication to the team’s mission, customer commitment, collaboration, and cooperation. + Recruits, hires, and supervises large or multiple project teams staffed with multi-disciplined and more senior technical staff. Enforces ethical, regulatory, and performance standards. Oversees and manages personnel issues. + Establishes project management protocols to lead the planning, execution, and successful completion of large IT projects. Directs the analysis of project needs and risks and recommends solutions. Oversees project or area budgets. + Directs activities of large or multiple project teams. Directs the development of project or task plans, resource estimates, and schedules. Directs activities with the management of other organizational units and vendors. Directs the preparation of project documentation and reports for clients and management. Directs the evaluation, selection, and purchase of computing resources and consulting services. + Oversees the designs, and controls the processes for supporting the delivery of large scale information technology services. Monitors and analyzes operations metrics. Implements continuous improvement methodologies to include corrective actions. + Oversees advanced technical duties in support of large or multiple project teams’ projects and operations. + Maintains, establishes, and develops new, close, and collaborative working relationships with stakeholders, customers, and vendors. + Oversees and directs the development of standard operating procedures for large or multiple project teams. Approves and coordinates documentation provided to customers. + Participates in training and professional development with a special emphasis on leadership development, management, industry related acumen, and project and operations management. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Minimum Requirements + Education – Bachelor’s degree in applicable field. + Experience – Ten years of related experience in IT with a minimum of five (5) years related supervisory experience. + An equivalent combination of education and experience may be considered. Knowledge and Abilities Knowledge of: + Word processing and spreadsheet applications. + Project and operations management. + Team leadership skills including motivating team and group processes, team collaboration, empowering, coaching, mentoring, training, ethical integrity, and supervising staff. + Strategic thinking and planning. Industry related skills to include knowledge of the IT industry and trends. + IT security regulations, and proficiency with the Information Technology Interface Library (ITIL). Ability to: + Multitask and work cooperatively with others. + Excellent written communication, analytical, interpersonal, and organizational skills. Licensing / Professional Certification – None. Physical Requirements – General Office Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally supervises employees. Other Requirements + Evening and weekend may be required. + Position requires on campus, face-to-face interactions. + Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $84,573/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: + Resume + Cover Letter + 3 professional references and their full contact information + Unofficial transcripts Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.