Join us on our transformation journey to the digital future
At Group Digital & IT, we have a clear ambiti on to enable value creati on at scale for the Volvo Group. With a productcentric operati ng model and digital technologies, we now produce digital off erings that are profi table, scalable, anddiff erenti ated. With Group Digital & IT, you will be part of a global and diverse team of highly skilled professionals,who learn conti nuously and embrace change to stay ahead. We have a very important role to play in reaching theVolvo Group ambiti ons for 2030. Do you want to be part of our transformati on journey towards becoming the digitalcapability of the Group? The ti me is now.
This will be us - your new colleagues within Infrastructure & Onsite Services
Infrastructure & Onsite Services (IOS) is globally responsible for all Volvo Group D&IT infrastructure services. As mostof these services are delivered by an IT partner, the mission is focused on Service Management, new servicedevelopment, architecture and innovati on, outsourcing partnership management, as well as managing theremaining IT infrastructure delivery teams in Volvo.
Core infrastructure Services
Core infrastructure is part of Business Infrastructure Services department from IOS and has the responsibility forNetwork (e.g. LAN/Wireless LAN, WAN/SD WAN, Internet, Datacenter LAN) and Network Security (e.g. Securitygateways, Firewalling, Network segmentati on, Remote access soluti ons) Services. Both areas deal with traditi onal(on premise) environments as well as into Cloud environments, in a multi sites (Datacenters, Campuses, Factories,Dealers) and a multi -Clouds context.
is to define Volvo strategic direction and related roadmaps for part of our Network infrastructure, and to steer transformations accordingly. You focus on the business benefits thanks to best possible sourcing of deliveries, in the context of a primarily outsourced delivery model for infrastructure services. You are also in charge of ensuring that all services under your responsibility are delivered according to contracted supplier obligations.
Your Key Responsibilities· Manage the full lifecycle of one or several services within Network Connectivity area.
· Propose the policies and directives, strategic directions, long term plan and roadmaps for those services.
· Focus on service strategy and service design: drive innovation and lead the development of services based on prioritized business requirements that are provided by the demand organizations who use those services
· Continuously promote the service offerings to optimize their usage and deliver maximum value to the business while fostering open communication channels to actively listen to service user feedbacks to enhance existing services and inform future developments.
· Manage the content of the Network infrastructure catalogue, projects, and deliveries, in order to optimize the partner deliveries and the cost of the services for Volvo as well as continual improvement of the usability and ease of selection, of ordering and of implementation of the services
· Secure input to contractual negotiations to modify, clarify or optimize the services provided by the main supplier and potentially with sub-suppliers or other direct Volvo suppliers of infrastructure services, software or hardware.
· Monitor the actual services levels, control that they are in line with targeted service levels and manage corrective actions with the supplier.
· Participate in selected runtime process interactions with the supplier: releases and deployments oversight, change management approvals, handling escalations regarding owned services.
· Commercially responsible for services delivered by the supplier, which includes both budgeting and follow-up, notably approving all service volumes invoiced by the supplier
Long Description• Fluency in English for the international context & ability to comprehend contractual written English
• Good practice in negotiation and facilitation of decision making.
• Ability to convince and manage stakeholders (internal or external) in scope
• Excellent communication & presentation skills
• At ease in a multi-cultural environment
• Understanding and ability to present and explain business use cases and value proposition of using services in different contexts
• Strong quality focus and a personal drive to reach the objectives and targets set for your unit
• Ability to assess service delivery by suppliers and identify performance gaps or need for improvement
• Proven experience as overseeing runtime and financial activities for IT infrastructures in an international context
• Proven experience working with ITIL & SIAM services context
• Ability to get things done and execute as planned
• Ability to prepare, present and propose decisions at management (Director, VP) level
• Fluency in English for the international context & ability to comprehend contractual written English
• Good practice in negotiation and facilitation of decision making.
• Ability to convince and manage stakeholders (internal or external) in scope
• Excellent communication & presentation skills
• At ease in a multi-cultural environment
• Understanding and ability to present and explain business use cases and value proposition of using services in different contexts
• Strong quality focus and a personal drive to reach the objectives and targets set for your unit
• Ability to assess service delivery by suppliers and identify performance gaps or need for improvement
• Proven experience as overseeing runtime and financial activities for IT infrastructures in an international context
• Proven experience working with ITIL & SIAM services context
• Ability to get things done and execute as planned
• Ability to prepare, present and propose decisions at management (Director, VP) level
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.