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Our client requires an IT Operations Consultant to lead several high-profile initiatives including overseeing the implementation of the ITOM (service-optimized); monitoring progress and addressing known gaps in IT maturity, capabilities, and operating effectiveness.
Work can be provided remotely with a minimum of twenty-five percent (25%) up to fifty percent (50%) of the time required onsite at the Clients facilities located Brandon, Manitoba.
Brandon, Manitoba (Hybrid)
Mandatory Requirements Senior level IT executive (director or above) experience in workers compensation or insurance industry, responsible for critical IT operations, end user services, and IT service management Hands on experience with ITOM patterns including design and implementation of “Pattern Three–Service Optimizing Operating Model” Leading functional IT organization design, and defining new/modified roles and associated job descriptions to align with the new ITOM in collaboration with key stakeholders (i.e. human resources) IT capability development and process improvement experience in a complex public sector environment Senior IT leadership and governance experience in the delivery of complex multi-year projects/portfolios including technology remediation and change initiatives Azure Cloud infrastructure enablement, migration and operational management oversight experience Modern workplace technology enablement and operational management experience including Office 365 delivery, Exchange Online, and SharePoint migrations, as well as OneDrive and MS Teams implementation Ability to coach and develop Desirable Requirements Strategic vendor management experience including supplier governance and negotiations Ability to build and maintain strong relationships with internal and external stakeholders Experience with Project Management Institute (PMI®) methodology and best practices including Project Management Professional (PMP®) certification Ability to manage competing demands, multiple priorities, and changes in direction seamlessly Excellent communication, consultation, and mediation skills to address complex and sensitive issues.Job Posting ID: 55883
Location: Brandon, Manitoba (Hybrid)
Estimated Starting Date: Dec 9, 2024
Estimated End Date: 2 years + 2 pos. 6-month extensions
Posting Closing Date: November 21, 2024
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