Title: Operations Engineer 

Overview: 

Working as an Operations Engineer, you’ll be managing infrastructure, operating systems, responding to incidents, keeping the environment secure and automating repetitive tasks. 

If you enjoy: 

• infrastructure management o managing Linux and Windows environments o proficient in the command-line (RHCSA/RHCE certification or equivalent) • virtualization o managing virtualized environments (VMWare) • containerization o docker, podman o Kubernetes, openshift • networking o firewall rules o DNS, DHCP o network storage (NFS/NAS, SAN, CIFS/SMB) o load balancing • automation o scripting knowledge to automate repetitive tasks o building and integrating tools that will assist in improving system availability, reliability, and performance o utilizing CI/CD tooling to automate (Azure DevOps, Jenkins) • configuration management o enforcing configuration (Ansible, Puppet, Chef) • monitoring and troubleshooting o performance monitoring o proactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks o trend analysis • incident and problem management o coordinating incident management and service restoration • capacity planning • service level management o proactive monitoring and adherence to SLAs 

o holding IT Engineering, Security and Architecture accountable for remediation of any SLA degradation o ensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence o collating and providing necessary evidence to Auditors for these controls o high availability and resilience patterns • IT Key Controls • disaster recovery (DR) & business continuity planning (BCP) 

If you are: 

• a good leader and technology evangelist • an innovator • accountable and takes ownership of problems • an eager investigator • cool under pressure 

If you can: 

• work comfortably with Linux and Windows • work with virtualization technologies such as VMWare • develop and run applications in the cloud (Azure, AWS, GCP) • containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices) • continuously integrate and deploy (CI/CD, git, jenkins, ansible) • comfortably write automation scripts (bash, go, python) • administer and query SQL • configure networks (load balancing, firewalls) • work with observability tools 

If you’d like to work with: 

• SRE and Infra lead - Immediate Line Manager • Engineering Teams • Architects • Experts from Asia, Europe and the Americas