Key Responsibilities
· infrastructure management
o managing Linux and Windows environments
o proficient in the command-line (RHCSA/RHCE certification or equivalent)
· virtualization
o managing virtualized environments (VMWare)
· containerization
o docker, podman
o Kubernetes, openshift
· networking
o firewall rules
o DNS, DHCP
o network storage (NFS/NAS, SAN, CIFS/SMB)
o load balancing
· automation
o scripting knowledge to automate repetitive tasks
o building and integrating tools that will assist in improving system availability, reliability, and performance
o utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)
· configuration management
o enforcing configuration (Ansible, Puppet, Chef)
· monitoring and troubleshooting
o performance monitoring
o proactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks
o trend analysis
· incident and problem management
o coordinating incident management and service restoration
· capacity planning
· service level management
o proactive monitoring and adherence to SLAs
o holding IT Engineering, Security and Architecture accountable for remediation of any SLA degradation
· IT Key Controls
o ensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence
o collating and providing necessary evidence to Auditors for these controls
· disaster recovery (DR) & business continuity planning (BCP)
o high availability and resilience patterns
Key Capabilities/Experience
· work comfortably with Linux and Windows
· work with virtualization technologies such as VMWare
· develop and run applications in the cloud (Azure, AWS, GCP)
· containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices)
· continuously integrate and deploy (CI/CD, git, jenkins, ansible)
· comfortably write automation scripts (bash, go, python)
· administer and query SQL
· work and analyze aggregated logs (ELK)
· configure networks (load balancing, firewalls)
· work with observability tools (Prometheus, Grafana)