Rochester, NY, US
22 days ago
IT Operations Manager

Advance your career with the Stark Tech team. We'll shape your future together!\n

Stark Tech is a total optimization provider of facilities and energy solutions. \n

Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. \n

What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:\n\nPaid Time Off & Holidays\n401(k) with employer match\nMedical\/Dental\/Vision insurance\nHealth Savings Account (HSA) and Flexible Spending Account (FSA) \nHSA employer contribution \nLife and Disability insurance\nWellness Program (participation incentives)\nEmployee Assistance Program\nCompetitive pay \nCareer development\n\n

How do you excel in this position\n

The IT Operations Manager is responsible for ensuring that an excellent customer experience is delivered to all stakeholders served by the Information Technology department through providing support, maintenance, enhancement, and projects related to Stark on-premises and cloud infrastructure\n

What are we looking for\n\nBachelor's degree in related field required.\nFive (5) years of experience directing or managing IT teams, with a heavy focus in operational processes, cloud and on-premise infrastructure, and customer experience.\nTen (10) years of supporting end users.\nEight (8) years of experience in engineering technical solutions for internal and external stakeholders.\nTravel required (up to 35%), client sites, internal office visits, site assessments, and trainings.\n\n

Additional skills preferred but not required \n\nAbility to adapt and be flexible in a changing environment.\nMust be able to deal with a large volume of work in a fast-paced, time-sensitive environment.\n\n

Working with us\n

Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.\n

The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.

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