IT Operations Manager **Theisen Home Farm Auto** 1 Positions ID: 3035374 Posted On 02/07/2025 **Job Overview** **IT Operations Manager** **Employment Type:** Full-Time **Supervisor** : Director of IT **Job Description** : As the IT Operations Manager, you will be the driving force behind Theisen's IT infrastructure, ensuring seamless and efficient technology operations. You will lead the planning, implementation, support, and management of our infrastructure design and operations, meeting both current and future organizational needs. **Qualifications:** + Bachelor's degree in computer science or related field. + Combination of education, training, and experience considered. + 5+ years' experience in enterprise Data Center Infrastructure. + 2+ years' experience managing technology teams. + 10% travel with some weekend support required. **Key Responsibilities** : + Manage enterprise infrastructures, remote connectivity, critical systems, and cybersecurity. + Assess system performance, recommend improvements, and serve as internal technical advisor. + Develop and monitor budgets for cost-effective technology solutions and vendor management. + Maintain hardware, operating systems, databases, and software. + Ensure effective user-experience support across the organization. + Manage, mentor, and grow IT support personnel. + Maintain meticulous recordkeeping and documentation. **Required Knowledge, Skills, and Abilities:** Must perform essential duties satisfactorily. Reasonable accommodations for disabilities provided. + Experience with computer systems ranging from mobile devices and desktops to virtualized and cloud hosted server environments including Microsoft and IBM iSeries systems. + Experience with programming, maintenance and design of enterprise networks including network switches, NAS, wireless access points, enterprise firewalls, and structured cabling. + Experience with endpoint security products, enterprise backups, network security products, and security practices. + Experience with VoIP telephony, network video and audio, access control systems, enterprise mobile devices, and other IoT networked devices. + Retail experience with cash register equipment and understanding of PCI Standards is a plus. + Self-motivated, capable of working independently and collaboratively. + Superior organizational, analytical, time management, project management, and critical thinking skills. + Excellent written and verbal communication skills. + Experience supervising, coaching, and training subordinates. + Excellent leadership skills including enthusiasm, courtesy, and empathy. **Physical Demands** Frequent physical demands include sitting, standing, walking, dexterity, and light grasping. Occasional physical demands include lifting up to 25 lbs. individually and 75 lbs. with assistance, bending, stooping, reaching, kneeling, squatting, climbing stairs and firmly grasping. The employee is required to accept incoming calls and must be able to hear and speak. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer and other basic office equipment. **Work Environment and Working Conditions** This position will be performed inside a climate-controlled office facility. The noise level is low to medium and typical of an office environment. Potential hazards include electrical hazards. Atmospheric conditions are typical of an office environment and may include exposure to odors and dust. **Benefits** **Part-Time and Full-Time Eligible** : Competitive match on 401K PTO Holidays Birthday-off with pay Associate discount and many other benefits **Full-Time Also Eligible** : Health insurance Dental insurance Vision insurance Flexible spending accounts Short-term and long-term disability **Company Culture and Values** At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day. We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated. Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class. Primary Contact 315330 Kelly Boge HR Generalist, Human Resources 563-556-4738 Phone Phone Phone Fax Kellyb@theisens.com Email True True True **Job Details** Categories Management/Executive Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1280 Job REQ # 3035374 \# Positions 1 Start Date 20250207 End Date 20250312 Featured Job TH Ad TH Comments **Similar Jobs** Clinical Manager of Galena Family Medicine Practic Medical Associates Driver Manager Tucker Freight Lines Staffing Account Manager Sedona Staffing Services Director of Displays & Exhibits McCullough Creative, Inc. Experienced Sales Executive - Employee Benefits Cottingham & Butler/ SISCO Value Stream Manager (1st shift) Andersen Windows & Doors Accounting Manager Honkamp, P.C. Sales Representative/Account Manager Bodensteiner Implement Co Tax Manager Honkamp, P.C. Sales Representative/Account Manager Bodensteiner Implement Co **Share this Job** Theisen Home Farm Auto **About the Company** Theisen's is an independent, family-owned chain of Home, Farm and Auto stores, with locations in Dubuque, Maquoketa, Dewitt, Anamosa, Monticello, Tipton, Dyersville, Vinton, lowa Falls, Charles City, New Hampton, Marshalltown, Cedar Rapids (2), Newton, Ames, Grinnell, Pella, Coralville, Indianola, Davenport IA, Sparta WI, Black River Falls WI and Jefferson, WI. Theisen's is a member of Mid-States Distributing, a buying group comprised of independent, family-owned retailers across the country. Theisen's was founded in 1927 by Leo & Kathryn Theisen. Theisen's headquarters are in Dubuque where the buying staff, advertising, accounting, human resources, MIS and distribution center are located. **Theisen's** employs over 1200 associates. The philosophy at Theisen's is "people buy from people, not companies" and the company stresses that "our associates work with us, not for us". 6201 Chavenelle Road Dubuque , IA 52002-2634 (563)556-4738