Our client is proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so their employees and stakeholders benefit from the creative solutions derived as a result of embracing differences.


Qualifications This position requires at least two (2) years of experience as a Desktop Support technician or Systems Administrator Require fundamental knowledge of Windows 10, 11, and Server functions High School Diploma / GED required Ability to obtain TS/SCI Clearance with polygraph Experience supporting both on-site and remote employees Experience managing computer and user accounts and security group membership using both Microsoft's on-prem Active Directory and cloud Azure Active directory Experience troubleshooting MS Exchange issues and configuration of user mailboxes, shared mailboxes, and Distribution groups Experience analyzing Azure AD / MS Entra user logs Experience managing devices in Intune / Endpoint Experience troubleshooting OneDrive /SharePoint sites Experience with TCP/IP configuration and troubleshooting Experience with the maintenance/installation of software and hardware peripherals Experience with installing and configuring Windows and Mac operating systems Experience with imaging or provisioning PC's and Mac's Experience managing application assignments from Intune Strong analytical abilities and attention to details Experience in troubleshooting, repairing, and configuring of PC and Mac hardware Experience updating device drivers and OS patches on workstations Troubleshooting/analyzing network connection (Wi-Fi, LAN, VPN) related issues Experience installing, configuring, and supporting local and network printers Attention to details in completing assigned tasks using ticketing system Strong organizational, teamwork and communication skills Understanding of the fundamentals of DNS and DHCP services Experience in the creation, and maintenance of IT Knowledge Articles for End User and Technical use Extensive knowledge in computer deployment and configuration systems Be proficient in reviewing and analyzing computer and software event logs Exposure to computer screens for an extended period of time Sitting for extended periods of time Reach by extending hands or arms in any direction Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard Listen to and understand information and ideas presented through spoken words and sentences Identify and understand the speech of another person Responsibilities The incumbent reports to Dean|Fluor IT manager and resides in Utah Troubleshooting PC operating systems and hardware Creating and updating solution and How-To guide documentation Troubleshooting, installing, repairing and configurating of PC hardware and software Installing and configuring of peripheral devices on PC's Troubleshooting and resolving network connectivity related issues Setting up and connecting mobile devices and PC's to LAN and wireless networks Updating device drivers and OS patches on workstations Installing, configuring, and supporting local and network printers Creating, managing, and maintaining support tickets using an ITSM Ticketing tool Selected applicants will be subject to a government background check and drug test Be able to create/update/modify scripts to automate workflow Communicate information and ideas in speaking so others will understand Read and understand information and ideas presented in writing Apply general rules to specific problems to produce answers that make sense

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here